Medical Assistant Customer Service

Rachael Largo

**** *. **** ****** ***. **** Phoenix, AZ 85021 480-***-**** ********@*****.***

OBJECTIVE:

Dedicated and well-organized front office Medical Assistant looking to obtain a challenging position where I can utilize my excellent multitasking skills with a reputable company.

SUMMARY/SKILLS:

Medical Assistant Diploma

7 years working with one medical company

Welcoming and attentive personality

Ability to multi-task

Extensive cash handling

Medisoft Billing

Customer service

EDUCATION:

International Institute of the Americas Phoenix, AZ

Medical Assistant Program, Diploma October 2006

GPA 3.53 Honor Roll

WORK EXPERIENCE:

Consultants in Internal Medicine Glendale, AZ

Front office Medical Assistant 2014-2015

Check-in patients for their appointments in a timely manner.

Verify and update patient’s insurance and demographics.

Collect co-pays and payments.

Schedule patient appointments based off of each providers preferred schedule.

Prioritize phone calls that are routed to the front desk.

Organize and prepare front office paperwork and supplies.

21st Century Family Medicine Phoenix, AZ

Front office Medical Assistant 2006-2013

Verify and update patient insurance and demographics

Schedule appointments and answered phone calls.

Triage walk-in patients and relay message to providers.

Organize and stock front office supplies

Collect payments from patients.

Super Smith Inc. Gallup, NM

Sales Representative 2000-2006

Took customer orders

Inventory

Organized office

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