Customer Service Data Entry

Libby E. Martz

cell 224-***-****

acqhur@r.postjobfree.com

EXPERIENCE

Summit Group, Itasca, IL 1/12 - Present

Billing Coordinator

Daily billing of 300+ Chicago, DC and Atlanta invoices consisting of proofing, making changes and researching problem orders

Weekly, bi-monthly and monthly consolidated billing of 400 Chicago customers including special reports and mailing

Set-up new customers accounts for Chicago, DC and Atlanta branches

Credit memo billing for all locations

Weekly aging report for Chicago, DC and Atlanta Sales Department

Mosaic Fish Hawk Facility, Lithia, FL 6/05-8/10

Accounting Assistant

SAP

Daily cash clearing of bank accounts to insure proper application of incoming payments

Monthly account reconciliation of eleven bank accounts

Updating thirty Asset and P&L Balance Sheet reconciliations

Cross-training with Inventory Control to maintain daily warehouse information and rail on track reports

Assist with end of the month information for balance sheet reconciliations for the Inventory Control group

Pre-SAP

General Ledger accounting for inter-company charges between Headquarters, Corporate, Feed and Florida Operations divisions

Bank reconciliations for thirteen bank accounts

Account reconciliations for eight general ledger accounts, including multiple sub-accounts

Updating daily spreadsheet for bank receipts / disbursements for major bank account for month end journal entries

Daily coding of transmitted wires in Oracle

Track weekly payroll tax deductions for month end journal entries

Monthly journal entries for Non-trade invoices, distribution freight, shrinkage and various bank analysis fees

Adecco Financial, Tampa FL 4/04 – 6/05

Temporary Assignments

Met Life - Underwriting Research Clerk 04/05-06/05

Researched and corrected 150+ polices for incorrect policy dates and missed billing due to system upgrade.

Coca Cola - A/P Department 04/04-01/05

Audited monthly credit card statements for multiple divisions to insure proper receipts attached and general ledger coding of purchases

Coded 50+ utility invoices with vender code and proper general ledger account number for data entry

Investigate A/P checks that have not been cashed for unclaimed cash processing

Assisted with other projects as assigned

DeBartolo Property Group, Tampa FL 6/03-12/03

Accounting Assistant

Data entry of A/P Invoices 50-75 daily

Match checks with invoices and mailed daily

Cleared cashed A/P checks from the system daily

Daily check deposits

Entry of Fixed Assets into database

Citi Card, Tampa FL 11/02-5/03

Customer Service/Sales Associate

Resolved 175+ calls daily regarding credit card statements and payments

Responsible for closing customer accounts

Offer various programs for sale to customer for credit protection, travel, shopping discounts, etc.

Libby E. Martz

Page 2

Zebra Technologies Corporation, Vernon Hills, IL 5/89-9/02

Junior Accountant 1/98-9/02

General Ledger accounting for Singapore and Japan offices

Asia monthly payroll wires

Asia Fixed Assets

Weekly and monthly ACH repetitive and non-repetitive wires up to $2mm+

Weekly ACH direct deposit of expense report payments

Cleared A/P and payroll check from the system and reconciled bank and general ledger accounts

Month-end general ledger account reconciliation for various accounts

Data entry of 100+ lines of End of Month journal entries

Weekly bank deposits

Researched and issued 250+ 1099’s at year end

A/P back-up – entered 250+ invoices for payment daily

Assisted external auditors with information paperwork

Miscellaneous Cost Accounting, Internal Audit and special projects

Billing Coordinator 4/94-12/97

Direct invoice of all service repairs and repair contract sales – 30-50 daily

Processed credit memos for all returns and billing errors

Instrumental in establishing a Claims department to process claims in a more timely manner

Calculated catalog prices for printer and supplies and updated and maintained pricing in operating system

Coded and entered A/P invoices

Applied daily cash payments

Vendor and Customer database maintenance and set-up for new entries

Monthly and quarterly reporting

Purchasing Assistant II 5/89-4/94

Managed in-plant fastener program with purchase of $2mm annually

Expedited order for 300+ vendors with 800+ line items

Maintained data for Supplier Performance Program

MRO purchases up to $1k

Out-plant work orders

COMPUTER SKILLS

Microsoft Word, Excel, Access, Baan, AS/400, SAP, Oracle, Cash Management

EDUCATION

College of Lake County (IL) – business and accounting courses

Round Lake High School (IL)

Additional Training

Karrass Effective Negotiating

AMA Debit and Credit Seminar

AMA Interpersonal Skills Seminar

FAS for Windows

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