Customer Service Human Resources

Objective

To obtain the Human Resource professional position using my educational background in Communications and Human Resources Management along with over five years of HR experience to continue benefiting the productivity within your company.

Profile

Motivated, personable, professional, and confident. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Computer Savvy

Full-Cycle Recruiting

Payroll Processing

Customer Service

Public Speaking/Facilitating

HR Audits

Employee/Employer Relations

Cost-reduction strategies

Newsletter (weekly) writer

Professional Experience

Excellent oral and written communications skills, facilitate new hire trainings and enforce guest satisfaction.

Ability to multitask and meet changing deadlines, highly organized and flexible.

Recruit, process new hire paperwork and edit payroll processing for over 1500 associates

Traveled to three regional units- auditing HR Departments and developed employee relations

Ensured the swift resolution to employee issues: investigating and problem solving

Superb customer service acknowledged thru written correspondence to the Schnucks Company and regional manager of Sportservice

Associate of the Year, 2013

Outstanding Teamworker Award- 2012 & 2014

Employment History

DELAWARE NORTH- St. Louis, MO

Human Resource Administrator/Recruiter-May 2010-Present

SCHNUCKS – St. Louis, MO

Floral/Checker/Bakery 2009-2010

ST. LOUIS BASEBALL CARDINALS – St. Louis, MO

Usher 2007-2009

Education

LINDENWOOD UNIVERSITY- BELLEVILLE, IL

Pursuing a Masters in Human Resources Management- Expected Graduation – December 2015

UNIVERSITY OF MISSOURI- SAINT LOUIS

Bachelor of Fine Arts-Communication –May 2014

MEHLVILLE SENIOR HIGH SCHOOL – ST. LOUIS, MO

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