Management Customer Service
Resume:
To: Hiring Recruiter
Dear Recruiter,
I believe you will find me to be an enthusiastic, energetic and highly driven individual looking to leverage my unique capabilities and experience toward mutually successful results within your business. I have been in the Global Financial industry with Citigroup Global Operations & Technology for the last 22 years during which time I have taken on increasing responsibilities and have driven increasing efficiencies within the businesses I support within an extremely challenging expense reduction environment. I have experience in manufacturing and entertainment businesses also. Here are some of my recent accomplishments:
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Generated annual expense savings exceeding 5% of annual $270MM in each of the last 3 years in close partnership with business heads within my financial planning & analysis responsibility.
Savings have been accomplished through restructuring of vendor contracts and more efficiently performing new business functions such as the management of events for Citi revenue generating businesses.
Key collaborating partner with business heads working closely on setting and establishing business and financial goals such as outsourcing functions to contract vendors and restructuring and relocating business functions and departments to centers of excellence.
Directed all Budgeting/Forecasting, Reporting, and Analysis functions for the Citi O&T businesses within my responsibility (including Executive and Staff Services, as well as the Corporate Aviation Department, and Business Events Marketing/Management)
Have effectively managed a staff of numerous analysts and have had a significant role in the management of both financial and business projects.
I am very interested and motivated to join the financial management team within your firm. I look forward to the opportunity to share more of my experience and accomplishments that may be useful to your firm. Please feel free to contact me at your earliest convenience.
Regards,
Jude Buffa
****.*****@*****.***
www.linkedin.com/pub/jude-buffa/96/ab5/755/
JUDE B. BUFFA, MBA
Phone (516) 435 – 7359 Email: ****.*****@*****.***
www.linkedin.com/pub/judebuffa/96/ab5/755/
SUMMARY
Senior financial professional with a proven track record of combining business and finance savvy with project management skills to drive operating efficiencies in challenging expense reduction environments. Extensive experience in planning, budgeting, forecasting, reporting and strategic analysis in varied industries. Strong history of developing and delivering accurate and timely annual budgets, forecasts and analysis, and process improvements, including implementing financial controls with sound compliance processes. Currently Global Financial Planning & Analysis lead for Citi Executive Services (EXS) division within Citigroup Operations & Technology. Key member of business senior management team and respected partner to business heads. Supervised and optimized performance of various levels of professional staff.
Expertise spans:
Planning & Analysis including Management Reporting
Building & Equipment Management
Project Management
Transfer Pricing
Compliance & Control
Staff Supervision
Collaboration with Senior Management
Internal Audit/Operational Reviews
PROFESSIONAL EXPERIENCE
CITIGROUP, New York, NY (1992-Present)
Senior VP, Financial Planning & Analysis Global Lead, Citi Operations & Technology/Citi Executive Services (EXS) (2004 – Present),
Manage financial and management support processes & reporting:
Development, oversight and performance measurement of annual $270mm budget with a total workforce of 1,200+ with responsibility for compliance testing & reporting on 3 Restricted Commodities (Client Entertainment & Tickets, Contract Dining and Pantry Supplies, Meetings & Events).
Deliver superior Monthly Performance Analysis within Corporate Management Reporting Requirements.
Collaboration on a regular basis with business heads including the conducting of monthly and ad hoc Financial Reviews resulting in important dialogues that often surfaced budget and operational issues and required corrective actions.
Manage/Supervise staff of 3 managers and 5 analysts globally.
Achieved aggressive budget savings tasks (averaging 5% of original budget) each of the last 4 years through close collaboration with business heads within a framework of ongoing monitoring and analysis.
Led integration of major business units into single global teams. Efforts optimized organizational structures and fostered synergies while being more cost effective by reducing layers and improving customer service levels.
Successfully executed numerous org changes seamlessly incorporating and unwinding businesses and organizations into more efficient operating structures.
Worked collaboratively with my business group COO’s to optimize resources across the global teams including consolidating and eliminating functions resulting in more than $10 mm of global expense savings..
Key contributor to team that successfully evaluated alternatives and implemented several outsourcing and other cost savings initiatives saving EXS and Citi’ $10MM over 5 years. Most recently an executive conference center saving Citi $500K annually.
Key participant in system conversions and the streamlining of financial reporting process by consolidating procedures and eliminating unnecessary steps, while maintaining internal controls.
Sr. Manager Financial Planning & Analysis, Citi Operations & Technology - North America (1992-2004)
Responsible for Management Reporting and Financial Reporting & Analysis for Citi Executive Services & Citi Business Services in North America, internal Citi service businesses whose functions included payroll, staff dining & conference facilities, accounts payable & general ledgers, procurement and aviation department. Annual budgets – approximately $400mm & 2,000 staff. Supervised staff of 3 analysts.
Responsible for Monthly Performance Analysis and Corporate Management Reporting Requirements.
Lead Analyst overseeing $300MM of combined Budgets
Managed staff of 3 analysts.
Key member of EXS management team, key partner with business heads (2002-2004)
Key member of financial project implementation teams (incl. major system conversions) (1998-2004)
Managed intercompany billing/transfer pricing process for two divisions.
Adjunct Professor of Finance (Hofstra/St Johns/Adelphi) 1987- 1992
Taught numerous Finance, Economics, and Business Management Courses. Excellent work as judged by students earned me full time Professorship offers at Hofstra and St Johns.
Finance Manager Independence Broadcasting 198*-****-**** - 1998
Responsible for mergers & acquisitions analysis of broadcasting properties, budgeting and all operational financial planning and analysis.
Senior Financial Analyst, Cablevision Systems Corp. 1983 –1987
Responsible for the development and implementation of corporate budgeting and forecasting policies and procedures as well as the supervision of the budgeting, forecasting and financial analysis effort at Cablevision's ten divisions/cable systems. Successfully installed PC’s and developed financial models for use by corporate/divisional personnel and trained them in their use.
Financial/Cost Analyst, Fairchild Republic 1978 - 1982
Monthly Financial & Cost Analysis. Development of division Annual Business and Strategic Plan. Introduced and implemented use of Personal Computers in Finance Department.
EDUCATION
M.B.A., Hofstra University, Hempstead, NY
Major: Finance, Banking & Investments
B.A. C.W. Post College, Greenvale, NY
Majors: Business
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