Administrative Assistant Office

Robbie Walker White

***** ******* **** *****, ********* FL 33579 CP : 904-***-****

Email: **********@*****.***

Professional Experience:

Express Scripts (Laid Off)

Prior Authorization Representative (Team Lead)

November 2014-April 2015

Received inbound calls from Medical Doctor offices to initiate prior authorizations for members/patients medications

Performed outbound calls to MDO to complete prior authorizations

Faxed in the prior authorizations and processed the expired medications in a timely manner

Consuegra Law Office

Legal Admin

August 2014-October 2014

Entered the data in the computer system and processed the files and prepared them for trial

Search and research information for the missing documents

Palm Garden of Sun City Center

Housekeeper/Laundry Aide

November 2013 – July 2014

Cleaned patients’ rooms and common areas of the facility, i.e. lobbies, public restrooms, therapy room, break rooms, dining areas, and recreation room).

Laundry aide duties included, collecting, sorting, washing, drying, folding and proper storage or delivery of patients’ clothing and other linens.

Pollock Cleaning Services

Independent Contractor

October 2012-August 2013

Cleaning office and medical buildings in the Orlando/Leesburg FL areas

R. L. White Consulting

Home Care Companion

July 2012-September 2012

Caregiver for two terminally ill cancer patients

Provided services 7 days a week, i.e. bathing, clothing, feeding, changing bandages, administering medications, and some light house cleaning

Jenkins Security

Administrative Assistant

April 2012-July 2012

Received and screened applicants for security jobs

Maintained and organized files and office materials

Gathered time sheets and prepared payroll for corporate processing

Developed spreadsheets, faxed reports and scanned documents

Managed daily office operations and maintenance of equipment

Received and screened a high volume of internal and external communications, including email and mail

U.S. Security Associates

Administrative Assistant

July 2006-April 2012

Managed the receptionist area, including greeting visitors and responding to telephone and in person requests for information

Performed human resource functions, i.e. hiring and dismissing security offices

Used the AS/400 system on a daily basis

Collected and prepared time sheets for processing payroll

Maintained personnel files for security officers and office personnel

Prepared required forms for the Florida State Department, along with mandated reports

Empirical Protective Services

Office Manager

December 2005-July 2006

Served as central point of contact for vendors and personnel

Processed payroll, office reports, charts and schedules on a weekly basis. Received, sorted, and distributed paychecks

Maintained all personnel files, banking records, invoices and correspondence

Invoiced clients on a weekly basis

Maintained uniforms, uniform room, conference room and break room

Scheduled meetings between vendors, clients, security officers, Operations

Managers, and Owners, whenever necessary. Maintained Operations department charts, updated weekly to assure each site was properly covered

Kept a log of part-time security officers who could be scheduled to cover an open site

Performed accounts receivables and payables functions daily, along with making bank deposits, balancing bank statements and all other functions deemed necessary to maintain an organized office environment

Dale Incor/Clark Steel, Inc.

Accounts Payable Coordinator

February 2002-December 2004

Provided support in functional areas of human resources department, which include personnel records, employee labor relations, workman's compensation management, benefits administration, and organizational development

Provided back up support to other office personnel

Greeted customers, applicants, salesperson, etc., and help them connect with the appropriated person

Maintained communications and positive rapport with vendors and customers

Maintained OSHA logs

Arranged all accommodations for management, salesmen and customers

Education:

Bethune-Cookman College

Bachelor of Science in Business

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