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Customer Service Representative

Location:
Greensboro, NC
Posted:
June 29, 2015

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Resume:

Willie Donta Gadson Jr.

Address: *** ***** *** ***** *******, PA Email: acqhn1@r.postjobfree.com Phone: 484-***-****

Education

Pennsylvania State University Graduation: Dec 2015

Bachelor of Science in Materials Science and Engineering (MATSE)

Minor in Spanish

Activities: Sigma Phi Epsilon National Fraternity, Biochemistry/ Microbiology Society, club gymnastic,

Thon Chair, Fundraising Chair

Business Experience:

Volvo Group Truck Operations – Purchasing Hagerstown, MD

Sourcing Buyer-Iron Casting May 2015- present

-Developing a supplier portfolio

-Assist the Sourcing Mangers & Buyers globally in their day-to-day activities.

-Participate in supplier and internal team meetings.

-Assist the Purchasing Managers & Buyers with purchasing related data collection and report development.

Leadership Experience

SEAC (Student employee Activities club) - Treasurer University Park, PA

Pennsylvania State University Sept 2012- present

-Responsible for keeping records of all account holdings and spending’s

-presenting budgets to superiors

-planning employer sponsored retreats, seminars, and training sessions

Residence Life-Pennsylvania State University University Park, PA

Resident Advisor (RA) Aug 2013 – May 2014

•Mentor First year students

•Monitor residence halls while ensuring safety within the University

•Plan events and community builders for residents to actively engage in

Hub-Robinson-Pennsylvania State University University Park, PA

Customer Service Representative Jan 2012 - present

•Respond to questions from students, staff, faculty, and university guests in this front-line position.

•Train fellow employees and new employees

•Conducted and lead meetings with staff members and liaison with other groups

Engineering Experience

Volvo Group Truck Technology – Base Engine Group Hagerstown, MD

Metallurgical and Chemistry/Chem E Co-Op Jun 2014- Dec 2015

•Examine metal failures (etching, cutting, grinding, and polishing those samples)

•DEF detection, hardness test, analysis, chemical solution preparation

•Programming via Visual Basics, gathering data from data or microscope examination

Pennsylvania State University – Dr. Long Quin Chen University Park, PA

Undergraduate Researcher Oct 2013 – Jun 2014

•Designing material with desired ferroelectric properties

•Integrated computational materials science and engineering

•Programming using Fortran, using different clusters, and excel

Lehigh University – Bio-Engineering Lab Bethlehem, PA

Undergraduate Researcher (2 consecutive summers) June 2012-Aug 2013

•Designed, prepared, and ran experiments dealing with selective adhesion

•Used Atomic Force microscope to confirm adhesion of molecules

•Completed data analysis on DNA and Carbon Nanotubes

Sharp Pharmaceuticals – Quality Department Allentown, PA

Quality Engineer Intern May 2013 - Jul 2013

•Data collection and analysis (using excel)

•Over seeing component and bulk imports and exports

Skills

Software: Matlab, Visual Basic, Excel, Microsoft, programming in Fortran

Language: novice French and proficient in Spanish

Other: leader, innovative, communication, problem solving



Contact this candidate