Customer Service High School

Location:

Posted:

June 29, 2015

BRIDGETTE MITCHELL

Lakeland, FL ****1

Qualifications

Customer Service - 10 years of experience working in the medical field assisting customers regarding insurance issues

ranging from billing questions, posting account information and verifying medical coverage.

Office - 10+ years of experience utilizing computer programs such as Microsoft Office, Word, and Excel, answered a

multi-line phone system, and processed billing electronically to insurance companies.

Employment History

Finance Analyst

02/2015 - Current Gessler Clinic 450 E Central Ave, Winter Haven, FL

Collect payments from patients. Discuss insurance payments. Call and remind of appointment. Worked on obituaries,

bankruptcies. Used credit card machine. And computer.

Medical Collector

10/2003 - 08/2011 Rotech Healthcare Lakeland, FL

Notified customers of delinquent accounts by telephone, collected insurance information to update accounts, posted

payments, billed insurance companies electronically, computer literate in Word and Excel, and verified policy

numbers, effective dates and coverage with insurance companies.

Education and Training

Issuing Institution Location Degree Received Course of Study

Plant City High School Plant City, FL High School Diploma General High School Curriculum