IT Staff / Technical Support

EDWIN E. LONADO JR

Address: #** **** ******, ****. *******, Murphy, Quezon City,

Philippines 1109

Email: *******@*****.***

Contact #: +639********* / +639*********

Objectives Seeking a full-time position to utilize my skills and abilities in the industry that offers

professional growth while being flexible, resourceful, innovative and willing to

contribute the acquired skills through years of practice. I am eager to experience

new challenges, excited to invest my time and more of a passion, specializing in a

career I find extremely interesting and motivating.

Qualifications Performed with knowledge and understanding of the following:

Installation, Configuration, Management and Upgrades either computer hardware and

software

Install new and common peripheral hardware either input or output devices such as:

o Graphics and Network cards

Install new and common portable devices such as:

o External hard drives

Familiarity with network operating systems such as:

o Windows Server

Installation and configuration for:

o switch, router and network hubs or via wireless connec tions

Above average troubleshooting skills in variety of computer hardware and software issues

if requested, required and necessary, can perform with understanding of the following:

o Can provide orientation or train new user/staff about potential uses of existing

technology

o Can provide technical support on-site or via phone or email

o Can maintain current and accurate inventory of technology hardware,

software and resources

o Identify and prepare hardware for disposal when appropriate

o Maintain log and/or list of required repairs and maintenance

o Research current and potential information technology resources and services

o Assemble and install workstations

o Connect and set up hardware

o Monitor s ystem security

Administration and Proficiencies

Knowledge in Client-Server Administration

Knowledge in E-mail and Internet Applications

Knowledge and understanding on database-driven client-server application

Knowledge in Graphics and Website Development

Proficient in Microsoft Office Applications, OpenOffice and have knowledge in Mac Microsoft

Office

Programming Languages (but not limited to)

C C++ Visual Basic 6.0 Turbo Pascal

Databases - Microsoft Access and S QL

Operating System Platforms (but not limited to)

W indows Environment:

W indows 9x/ NT/ 2000/ XP/ 7/ Server

Some experience with Linux and Mac OSes

Video Editing Applications

Microsoft Movie Maker (W indows) IMovie(Mac)

Education CENTRAL PHILIPPINE UNIVERSITY

Bachelors Degree in Information Science and Management

Course tackles Information Systems for Business

Theory and implementation of Information Technology in business aspect - Accounting,

Management, Marketing, Manufacturing and Audit

Working

Experiences DATA ANALYST

Accenture Inc. Feb 2012 – Dec 2014

Verifies entered customer and account data by reviewing, correcting, deleting, or

reentering data; combining data from both systems when account information is

incomplete; purging files to eliminate duplication of data

Full-time (Night Shift)

IT SUPPORT STAFF

GreenWorld Placement Services Jan 2010 – Jan 2012

Installing hardware and software, maintaining or repairing equipm ent

Troubleshooting a variety of computer issues

Setting up computer security measures

Configuring computer networks

Offering technical support on-site or via phone or email

PERSONAL SECRETARY

District Governor of Rotary International 3850

LAYOUT EDITORIAL ASSISTANT

Rotary of Central Iloilo City Club Feb – July 2008

Creating new ideas, new ways of doing things

Creative and innovative layout designs

Above average attentive to any given details

Able to work effectively under pressure

BAGGER (PART -TIMER)

Supervalue, Inc. Aug 2006 – May 2007

Providing ongoing attention to customer needs

Packing and transporting purchases in a safe manner

Able to keep and develop interpersonal skills

GIFTWAPPING CLERK (WEEK -ENDER)

Customer Service Department of SM Store July 2004 – May 2005

Providing ongoing attention to customer needs

Greeting, assisting and thanking customers in a courteous manner

Able to keep and develop interpersonal skills

WORK STUDENT - COMPUTER LABORATORY

Central Philippine University Oct 2002 – Oct 2007

Computer hardware and software systems and programs

Computer networks, network administration and network installation

Computer troubleshooting

Computer viruses and security

Contact this candidate