PROFILE

Conscientious, professional with working knowledge and experience in business management, alterations and primary education; Excellent communication, writing, oral, and record keeping skills; Abundance of energy and common sense; capable of developing productive relationships with individuals at all management levels; Professional attitude and demeanor; knowledge of PC applications.

EXPERIENCE

8/1999 –Present Lydia's Alteration Goldsboro, NC

Owner/Lead Seamstress

Owner operator and lead seamstress of alterations business

Provides alterations for a wide range of garments for both male and female clients

Perform advanced sewing techniques such as bridal, formalwear design, and monogramming

Efficiency with technical skills to troubleshoot tension adjustment, machine threading, needle and change bobbin

Perform alterations on garments including, but not limited to, sleeves, backs, sides, collars and bodices

Capable of altering waists, taking out hems to lengthen, shortening lengths, and adding cuffs to customer taste

8/1992 –5/1998 Wayne County School System Goldsboro,

Teacher

Assisted the head teacher with providing a “prepared environment for children with emotional/special needs

Establish and maintain cooperative working relationships with children, parents and co-workers

Responsible for maintaining classroom procedures and processes in the absence of Lead Teacher

Developed bulletin boards and programs of learning activities to correspond with the educational needs of students

Designed and manufactured school logo by creating a positive atmosphere for students

Maintained email, internet and accurate record keeping for staff and students via Microsoft office

8/1998-12/1998 Discovery Insurance Company Kinston, NC

Customer Service Associate

Processed invoices and payments for new and existing customers insurance policies

Compose, type, and distribute memorandums to include routine correspondence, and reports

Maintained correspondence with customers and

Answered calls and made modifications to policies, claims forms; provided backup receptionist support

Balanced account and maintained Excel spreadsheet

Processed check request and wire transfers via Microsoft Excel

1/1992-1/1996 JC Penny Group Goldsboro, North Carolina

Seamstress Associate

Produced high quality altered merchandise within established timeframe standards

Provided customer service, establishing and helping to maintain customer relationships

Worked effectively with other team members within the store to achieve high customer satisfaction

Trained new employees on various tailoring procedures

1/1992-1/1996 Foy Alterations Goldsboro, North Carolina

Manager/Seamstress

Managed day to day operations of business; Scheduled customer appointments

Supervisor three employees; manage cash register and ordered supplies

Altered military and civilian clothing; embroidered name tags and various patches for customers

Maintained accounts payable and recoverable for business

Demonstrated sound business judgment and organizational ability for company

EDUCATION

Wayne Community College-Goldsboro, North Carolina

Certification: Accounting/Bookkeeping: 1985-1986

North Carolina Central University, Durham North Carolina

Bachelor of Arts- Early Childhood Education: 1981-1985

SKILLS: Microsoft Office Suite: Word, Excel, Power Point, and Outlook, fax machine, laminator machine

Typing Speed: 75-85 WPM; Microsoft Office Suite; Corel Suite; PeachTree Accounting; Adobe Acrobat & Reader; Time Management; Project Management; Transcription & Dictation; Staff Training and Development; Basic Knowledge of the Spanish language

References upon request

Contact this candidate