Job Position
QUALIFICATIONS PROFILE
Results-focused and hardworking professional with extensive management experience within middle to large retail environments. Equipped proven adeptness in spearheading change and improvements within an ongoing scope of work. Proactive team builder and self-starter with keen attention to detail and outstanding interpersonal, organizational, analytical, and problem-solving aptitudes. Highly capable of multitasking within fiercely competitive and fast-paced environments, without compromising the quality of duties and projects. Technically proficient with Microsoft Office Suite (Word, Excel, and PowerPoint).
AREAS OF EXPERTISE
Training and Leadership
Business Development
Profit Maximization
Process Improvement
Operations Management
Personal Development
PROFESSIONAL EXPERIENCE
¦ Target Corp.– Chicago, IL
Mar 2009–Present
Æ Executive Team Leader
Keenly oversaw sales floor to set goals and expectations, train, and follow up with team members to ensure that all goals and expectations are met
Administer and generate sales in large volume stores in Chicago with a profit ranging from $60M to $100M
Recognize and execute solutions to in-stock, presentation, pricing, signing, and safety issues
Efficiently drive efforts toward the direction of the team through new initiatives and changes
Generate cost-effective strategy on how to generate and meet goals and assign necessary responsibilities to team members in order to implement goals
Facilitate interview of potential employees and current team members for promotion as well as hiring decisions
Take part in the performance management process, including identifying, mentoring, providing necessary feedback, reporting performance reviews, and improving actions
Maintain strict compliance with food safety standards by spearheading the team
Expertly attend and complete food safety certification training
Leverage vibe tools and routines by training and identifying vibe service behaviors
Successfully opened a new store near Downtown Chicago in 2013
Achieved the 4th Quarter Top Performer Award in 2011
¦ Staples Inc.– Chicago, IL
Jan 2003–Oct 2008
Æ General Manager
Effectively instigated optimum operations and service levels
Conveyed and ensured project completion in a timely manner
Streamlined and simplified cumbersome process while constantly motivating the assigned team
Facilitated training for several internal and external managers
Played a pivotal role in developing interview guide for general managers
Presided over a centralized orientation for associates in the Chicago market
Established a collaborative environment in a short span of time
Rendered assistance in delivering 2007 expectations and contributed to regional participation
Successfully decreased expenses and boosted margin by evaluating controllable expenses on profit and loss statement (P&L)
EARLIER CAREER
¦ American Eagle – Pittsburgh, PA
Æ Merchandise Analyst
¦ JCPenney – Lafayette, IN
Æ Management Intern
¦ Wal-Mart – West Lafayette, IN
Æ Management Intern
EDUCATION
Bachelor of Science in Retail Management ú Purdue University West Lafayette, IN
PROFESSIONAL AFFILIATION
Purdue Retail Organization (PRO) Vice President
COMMUNITY INVOLVEMENT
Target Volunteer Captain