Customer Service Developer

Sailakumari Payala

*** ***** ****** ***** *-mail: *******.******@*****.***

Chicago, IL-60601 Phone: 352-***-****

OBJECTIVE To obtain a front end developer position with in which to utilize critical thinking, skills and creativity to help the company succeed.

SUMMARY

Around 5 years of experience in the Web Applications Development using HTML 4.01/5, CSS (2/3), XHTML, JavaScript, JQuery, AJAX, Angular JS, XML and JSON.

Experience with full software development life-cycle, architecting scalable platforms, object oriented programming, and agile methodologies

Proficient in developing web pages quickly and effectively using, HTML 5, CSS3, JavaScript and JQUERY and also experience in making web page cross browser compatible.

Experience in working MVC Architecture and also in using version control (SVN)

Involvement in using various IDE’s, Notepad++ and Visual Studio.

Utilized the latest front end Technologies such as HTML5, CSS3 and Bootstrap for layouts.

Experience in CSS pixel-level layout, Consistency with browsers, Version and Platform Independence.

Experience in using various jQuery UI controls and corresponding Event handlers etc.

Used the latest HTML 5elements for video playback, content rendering using semantic tags such as article, section

Extensive experience in jQuery, jQuery plugins, AJAX, dynamic HTML, JSON, Angular with Bootstrap

Experience with AB/Multi-Variant testing tools (Test & Target, Sitespect).

Strong experience in authoring for web pages for compatibility in modern browsers.

Responsive web design experience

Experience in complete software development life cycle (SDLC).

Highly motivated, intelligent team player who takes a positive approach to problem resolution.

Ability to effectively and professionally interact with people from all levels of management.

EDUCATION

Master of Science in Computer Science Aug’08 – Aug’10

University of Bridgeport, Bridgeport, CT

Bachelor of Technology in Mechanical Engineering Sep ’03 - Jun ‘07

Sri Venkateswara University College of Engineering, Tirupati, India

COMPUTER KNOWLEDGE

Web Related Technologies: HTML, HTML5, XHTML, JavaScript, CSS3, and jQuery, Angular js, AJAX, ASP.NET and PHP

Optimization Tools : Test &Target, Sitespect

Operating Systems : Windows XP, Vista, UNIX

PROFESSIONAL EXPERIENCE:

Sears Holdings Corporation Chicago, IL Mar’14- present

Front end web developer

This is a Front-End Developer position for the testing and optimization team. Where I work independently and with other developers to create the JavaScript, html and css offer codes to change the existing layouts or create the new layout for the webpages.

Responsibities:

Gathering information from business owners and designers

Work with alongside with software developers and architects

Transform UI/UX requirements and designs into high-performance JavaScript/HTML5/CSS3 layouts

Slice, mark-up and script interfaces and content on content managed, responsive web sites/systems that work flawlessly on desktop, tablet, phone and other devices.

Providing full support for the team regarding issues, feature discussions, and/or enhancements

Coordinating with and leading other groups of other development teams to get winning test experiences created and rolled into production

Gain an understanding of how various parts of the website work and provide creative solutions to build reliable test experiences in a time-efficient manner

Environment: Java Script, CSS3, JQuery,Angular js, AdobeCQ5,Ajax & HTML5,Git, Coding in Adobe Test& Target 3.3, Adobe Photoshop, Sitespect and Sitecatalyst.

SR International Inc

Client: Sears Holdings Corporation Chicago, IL May’13- Mar’14

Front end web developer

This is a Front-End Developer position for the testing and optimization team using Adobe's Test & Target, Sitespect as testing platforms, which allows us to place snippets of code on Sears web pages called mBoxes. These mBoxes allow us to swap and target HTML and JavaScript-based offers (web content) on the page to present different user groups with targeted experiences. Test & Target then will measure visitor behavior and help us understand which content is best at helping achieve its business goals.

Responsibities:

Creating HTML and JavaScript-based offers in T&T

Setup the campaigns and launching

Placing mBoxes on site

Gathering information for the test setup and for campaign setup

Providing full support for the team regarding issues, feature discussions, and/or enhancements

Coordinating with and leading other groups of development teams to get winning test experiences created and rolled into production

Gain an understanding of how various parts of the website work and provide creative solutions to build reliable test experiences in a time-efficient manner

Environment: Java Script, CSS3, JQuery,PHP,Git, Ajax & HTML5 Coding in Adobe Test& Target 3.3, Sitespect and Sitecatalyst.

SR International Inc

Client: T-Mobile, USA Bellevue, USA Oct’10- Apr’13

Web Developer

The developer position involves the changing creating new webpages and changing the content of Webpage’s using adobe test and target tool. Test and target tool is used in A/B testing comparing different experiences with the default experience to measure the outcome. This helps in calculating traffic, conversion rate and increasing the sales rate. Depending on the web pages code we need to make modifications for the pages according to the business owner’s specifications. The position also involves in designing and run test campaigns to optimize the website's performance.

Responsibilities:

Developing, maintaining, analyzing and optimizing the website for getting more users using JavaScript, jQuery, HTML and CSS.

Troubleshooting issues with systems, and works with the appropriate resources to resolve them.

Establishing cross browser compatibility.

Relies on experience and judgment to plan and accomplish goals with a wide degree of creativity.

Working closely with the Web Content Manager and designers to gain a good understanding of the specifications and time lines and giving the implications.

Modifying webpages using Java Script, CSS3, JQuery, Ajax & HTML5 in Adobe Test& Target 3.3

Providing full support for the team regarding issues, feature discussions, and/or enhancements.

Collaborating with cross functional partners to develop clear and measurable business and testing objectives.

Managing set up and execution of tests

Driving actionable insights from tests. At completion of Tests, Ensuring the documentation and development of best practices as a result of new solutions created.

Contributing to a testing culture that rapidly tests, measures and iterates, driving fundamental improvement to the site experience and financials.

Environment: .Net, Java Script, CSS3, JQuery, Ajax & HTML5 Coding in Adobe Test& Target 3.3

Computer consultant Libraries, University of Bridgeport Dec’ 09-Aug’10

Tested and maintained computer peripherals, software and provided assistance in installing operating systems.

Identified and provided solutions for hardware and OS problems for off-campus students over phone.

TCS, Bangalore, India June’07-July’08

HDFC Bank

Front End Web Developer

This Software collects the attendance of all employees of an Organization by using biometric, swipe machine and manual entries. It assimilates daily attendance record and payroll into one package. The application keeps a record of all Time related activities and provides extensive reporting of employee efficiency, task allocation. It caters to multi-user environment and incorporates extensive security features to ensure data integrity and restricted access to confidential data. This Software consists of five modules: Employee Profile, Leave Management System, Time Management system, Leave and attendance Reports, Payroll Features

Responsibilities:

Worked with designers and developers to implement front end specifications using ASP.Net, CSS,JavaScript and JSP

Develop high-level system narratives, storyboards and user interface prototypes

Participate in the development of detailed design specifications for use by the technical team

Make technical decisions to meet the design goals laid out in product road map and by management

Identify issues that require more attention and work to resolve issues based on an understanding of the business problem being solved

System implemented with C++ and C#

Used JSP to get the data of employee from server

Draw appropriate resources together in order to address technical issues

Direct and focus the efforts of the technical project team

Monitor progress of the team and provide mentoring where appropriate

Be responsive and customer service oriented to answer customer questions via phone, email, etc. during the engagement

Environment:VisualStudio.NET,C++,C#,XHTML,ClassicASP,ASP.NET,C#,JavaScript,JQuery, CSS,HTML, DHTML, PHP, JSP

REFERENCES: Available upon request

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