Customer Service Sales

Location:

Posted:

June 27, 2015

Wilson, NC *****

Alicia L. Kossmann

Email: acqgwt@r.postjobfree.com

Objective Seeking the position of CUSTOMER SERVICE, where experience and training may be fully utilized.

Experience 2013-2015 Addeco (BB&T Operations Center) Wilson, NC

MI Correspondent Lending Specialist

• Diligently updated and maintained various mortgage related data, filing, and record keeping systems.

•Performed loan and banking documentation review, including data cap indexing and documentation.

•Consistently met and exceeded department and company goals.

•Proficient in Microsoft Office, Citrix, IBM Taskmaster Data Cap Production

2000-2013 Wilson Medical Center Wilson, NC Unit Secretary

Scheduled and coordinated critical medical treatment/ testing. Created,

maintained, and updated confidential files and records, while performing various office duties. Responsibilities Include:

•Transcribed physician orders to appropriate departments and personnel via procedures, utilizing documentation and data entry.

•Demonstrated proficiency i n word processing, spreadsheets, and data entry programs (Word, Excel, Unix, and Meditech).

•Effectively communicated/ interacted with various other departments.

•Diligently maintained various filing and record keeping systems.

1999-2000 JC Penney Wilson, NC Sales Associate Specialist

•Recognized among the top ten for annual sales in the entire district.

•Suggested new products and ideas that increased company earnings.

1993 -1995 Phoenix M/S Norfolk, VA Sales Associate/ Customer Service Representative

•Diligently performed various clerical and administrative duties.

•Provided multiple language interpretation skills for clientele.

1988 -1991 Unimart Wilson, NC Assistant Manager

Maintained, updated, and recorded account balances, audits, and deposits. Responsibilities include:

•Book keeping, retailing, merchandising, and clerical administration.

Education 1991-1993 Mansfield School of Nursing Virginia Beach, VA

•Associates Degree - Medical Assistant.

1974-1978 Olongapo City National High School Philippines

•High School Diploma.

Personal Certified CPR and First Aid Trilingual References furnished upon request.