CRESENDA P. COLEM
*********@*****.***
PROFESSIONAL EXPERIENCE
Primerica Financial Services - Chicago, IL 2008 – Present
Associate - Portfolio Administration
Assist Advisors in answering client questions
Handle all paperwork including but not limited to new account and marketing information
Insure accounts are set up properly according to account type
Communicate with custodians and clients on a daily basis to resolve any problems or concerns
Identify and resolve discrepancies between executed trades and custodians, brokers, etc.
Reconcile daily and monthly cash and client portfolios
Lehman Brothers Asset Management - Chicago, IL 2006 – 2007
Supervisor of Operations (Trade Support)
Managed the daily work flow for 5 Trade Support Analysts
Work with Systems Operations to streamline process
Conduct Performance Reviews and Developed periodic goals
Worked as a working Supervisor with settlements accounts of my own
Northern Trust Global Investments - Chicago, IL 2001 – 2003
Manager of Investment Operations (Fixed Income)
Managed a team of Trade Support Analyst, Portfolio Administrators and Administrative Assistants (Total of nine direct reports) through daily, monthly, quarterly and annual back office operations process
Reconciled all Northern Trust Institutional Fixed Income mutual funds daily including cash, positions and corporation actions
Trained all direct reports in the trade settlements and portfolio reconciliation process
Interacted daily with Portfolio Managers, Custodians (US and Global), Brokers to settle all trades
Worked with direct reports to set periodic and developmental goals
Acted as point of escalation for the resolution of complex problems
Setup new securities and new accounts
Worked with IT to streamline the settlement process
Worked with Manager with the budget for the work group
Primerica Financial Services/Citibank August 1998 – December 1999 & 2004
Associate
Analyze individual/family financial position
Make financial assessments of mortgage, retirement, life insurance and education
Gather data for loan applications (mortgage refinance and personal loans)
Phoenix Investment Partners/Duff & Phelps Investment Management Company – July 1987 – August 1998
Trading Assistant - Institutional and Wrap'Equity' (April 1996 - September 1998)
Interact daily with brokerage firms and banks to settle fixed income and equity trades in over 2500 accounts (300 institutional)
Responsibilities include: Process and execute daily electronic trade orders received from 11 in-house Traders
Resolve trade settlement problems between custodian banks and brokers
Affirm all trades utilizing the Institutional Delivery System
Update delivery instructions for all accounts on the Alert System
Interact daily with all Traders/Portfolio Managers, banks and brokers to resolve potential trade errors
Assistant Portfolio Manager (Fixed Income (May 1994 - April 1996)
Assist Fixed Income Portfolio Managers
Interpreting and analyzing client Policy Statements and Guidelines
Monitor portfolio structures (average maturity, effective duration, average coupon, etc.)
Utilize CMS/Bondedge Analytics (Capital Management Sciences) and Bloomberg as well as an in-house accounting systems to analyze portfolios
Responsible for the daily cash management of 7 mutual funds with a total account size of $2 billion
Solely manage the Fixed Income component of 100 accounts $5 million and under
Implement client Policy Statements and Guidelines
Make decisions regarding portfolio structure (with respect to the current strategy) and execute trade programs
Integrating investment securities (including but not limited to US Treasuries, Pass-thrus, CMO's, Medium Term Notes (MTN), Debentures and Money Market Instruments to accomplish a given fixed income strategy
Operations Supervisor/Portfolio Coordinator (January 1993 - April 1994)
Coordinated the Work effort between the Operations, Trading and Performance Departments
Supervised the Operations Department Trained all Operation's personnel on in-house accounting system as well as familiarizing them with investment securities
Responsible for the accuracy and completeness of 300 Fixed Income, Equity and Balanced Portfolios Liaison between Portfolio Managers and Operation's Department
Organized the daily work-flow calculated month-end preliminary performance returns reconciled portfolios with custodian and/or broker statements
EDUCATION
DePaul University - Chicago, IL
Pursuing a Degree in Finance (Degree Expected 2017)
Moraine Valley Community College – Palos Hills, Il – 2010- 2012
Taking classes to transfer to DePaul University
South Suburban College – South Holland, IL 2009- 2010
Taking classes to transfer to DePaul University
SKILLS
Proficient use of Bloomberg Financial Markets, Advent Axys/Moxy, Portia, Passport, APL, FINS, ALERT, CMS' Bondedge, MS Work/Excel and other excellent PC skills; worked with Fixed income (including Swaps, MBS and Private Placement), Equity and Foreign securities