Quality Assurance Engineer

Stephen T. Marchillo

**** ********** ****** 909-***-**** home

Claremont, CA 91711 909-***-**** cell

Email: *****.*********@*****.***

EXPERIENCE:

Personal Assistant – Two and a half years

Negotiating for and securing digital assets for an independent short film, negotiating for radio ad space and placing ads for independent music. Landscape design and construction.

Process Engineer – 6 months

KDL PRECISION – A high-quality producer of custom molded rubber products

My duties included mold evaluations, process improvements and disposition of non-conforming product as a member of the Material Review Board. I was also tasked with making improvements in the Trim Department which was the final operation in the manufacturing process.

Quality Assurance Manager – 11 years

HASBRO TOYS, Inc. – A toy manufacturer

I was responsible for running the Quality Assurance department in Hasbro’s distribution facility in Chino, CA. Duties included supervising four inspectors, a department lead person and a clerk. I was responsible for assessing the weekly inbound toy shipments for items that were due for inspection. I created the request forms for those items and sent the forms to the warehouse personnel. I maintained a log of those requests to ensure the items were delivered in the correct amounts and in good condition. Supervised the inspectors, lead person and clerk to make sure the inspections were completed in a timely manner and the results communicated to senior management. I also generated forms as needed, took care of ordering all department supplies, and interfaced regularly with the third-party logistics firm that ran our warehouse.

Supervisor – 8 years

INTERCONNECT TECHNOLOGY, INC. / EVERETT/CHARLES TEST EQUIPMENT CORP.: Manufacturers of automatic test equipment used for inspecting printed circuit boards.

Responsible for employees in the Fixture Dedication and Assembly department and the Machine Shop. Additional responsibilities included complying with production schedules, technical documentation, and status reports.

Production Engineer – Two and a half years

MATTEL TOYS, INC. - A manufacturer of toys, dolls, and electronic games.

Responsibilities included coordinating and assisting on the development of new products from initial concept drawings to production start, providing fabrication specifications to suppliers, and ensuring adherence to corporate quality requirements. Designed gauges used for inspection of component parts and sub-assemblies. Determined and initiated corrective action regarding defective parts or inadequate designs, especially as they affected the safety and reliability of the finished product and the efficiency of assembly line operations. Maintained an effective working relationship with Marketing, Legal, Design, Tooling, Planning, Quality Conformance, and Assembly. Supervised two technicians. Cross-trained as a Production Foreman and supervised up to thirty production operators. Actively participated in the Cost Reduction Program. Best year: 1983, with $275,000 savings implemented.

Completed a fifteen-week Mattel-sponsored program in Quality Improvement Processes, based on the Crosby approach.

PERSONAL STRENGTHS:

Supervisory skills.

Problem solving through methodical analysis of all factors in a given process.

Effective communication of engineering details to individuals with various levels of technical expertise.

Independent and organized.

TECHNICAL STRENGTHS:

Production line troubleshooting

Testing and quality control procedures (receiving inspection, gauge design)

Technical writing

EDUCATION:

California Polytechnic University, Pomona, CA

Major: Mechanical Engineering Technology

Credits: Completed 3 1/2 years.

Citrus College, Azusa, CA

A.S. degree in English

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