Customer Service Manager

Darren Jones

**** ****** **** **, **** Jordan, UT 84081

Home: 801-***-**** - Cell: 801-***-**** : **************@*****.***

Summary

Results-oriented Maintenance Manager specializing in industrial and commercial projects. Demonstrated

expertise in permitting and building code, construction planning, Hydraulic, Pneumatic, Electrical, repair,

as well as Predictive Maintenance Practices, statistical process control, and work order cycle time as well

as results-oriented MIG/TIG/ARC Welder with a track record of pr oducing quality products while working

safely.

Skills

• OSHA Authorized Instructor • CNC operator • Compression equipment knowledge

• Knowledgeable of applicable local codes • Establishing goals and setting priorities • Industry safety equipment

• Customer service experience • Managing large crews • Establishing goals and setting priorities

• Direct labor crew training • Power tools • Familiarity with CAD software

• Employee performance reviews • Engineering drawings/standards • Managing large crews

• Employee produc tivity reports • Strong initiative • Strong team player

• Commercial site supervision • Proficiency at reading blueprints • Strong work ethic

• Project management skills • Dependable independent worker • Supervisory experience

• Solid communication skills • Job shop experience • Schematic diagram interpretation

• Strong mechanical skills • Strong organizational skills • Quality control

• Computer proficient • Equipment problem resolution • MIG experience

• Consistent work history • Blueprint interpretation • Strong organizational skills

• Strong written and verbal communication skills • Strong organizational skills • Customer service experience

Accomplishments

As Motor Sergeant for the largest Cavalry Squadron in the U.S. Ar my, was responsible for over 300

soldiers, nearly 1 billion dollars worth of assets, and managed a budget of 100 million dollars.

Provided training in safety, risk management, OSHA and EPA hazards to all soldiers.

No lost time or reportable accidents or in juries in the three years as the Motor Sergeant.

As Commander of the Veterans Of Foreign Wars, I took a post that was in extreme debt, and on the

verge of losing its national Charter, in two years cleared the debts of the post. Took the post from the

lowest rated post in the United States to number one in its division and accomplished being distinguished

as an All American Post for the first time in its 65 year history.

Experience

General Foreman

Plant Performance Services (P2S) - Stafford, TX (Salt Lake City, UT)

Provide direction for new build team in building of new structure at Tesoro oil refinery

Enforce safety through compliance and inspection of all tools and equipment using OSHA

standards as well as local State and compa ny policies. No reportable/recordable incidences

during this time

Reported directly to the Project Manager

Facilities Maintenance Coordinator

Davis Applied Technology College - Kaysville, Utah

Provide direction to maintenance team for 6 buildings in three different locations. Ap proximately

800,000 square feet.

Manage a budget of 1.8 million dollars.

Schedule work orders in priority to be completed using Facilities Desk, MTBF, MTTR, and work

cycle time.

Report directly to the Vice President of Operations.

Plant Maintenance Technician/Welder

US Magnesium – Rowley, Utah

Provide maintenance to Pneumatic, Hydraulic, and Electrical systems throughout the plant. Using proper

techniques in cutting, grinding and welding, to insure that safety and OSHA regulations are met at all

times. CAD System draftsman of specialty parts. Plasma table operator.

General Manager Facilities Maintenance

Jonut, INC – W est Valley, Utah

Education and Training

Interview, Hire, Promote, Terminate, Train Employees as necessary.

Oversee 25 Personnel in all areas of facilities maintenance for different types of facilities.

Manage contracts for various companies such as; Dominos Pizza, SCI Global, Aeropostale,

Firestone Tire, Petco, Taco Bell. Interact with customers to ensure that all of their needs are

being met.

Maintain training on safety, OSHA and EPA Standards, MSDS for all employees .

Master Sergeant

U.S. Army – Fort Knox, Kentucky

Instructor for the Senior Officers Logistics Management Course - Training personnel in the rank of

Lieutenant Colonel through Major General in Logistics, Maintenance, OSHA, EPA, MSDS, Safety,

inspections, awards.

Motor Sergeant - Train and direct soldiers in the troubleshooting, diagnosing and repair of various

types of machinery, including power generation, mobile vehicle, system armaments, hydraulics,

pneumatics.

Safety, OSHA, EPA, MSDS

Additional Duties Assignment - Post OSHA compliance NCO, Post safety coordinator, Post EPA

compliance NCO

Education and Training

Central Texas College

Fort Knox, KY

Business Management

U.S. Army ANCOES

Fort Knox, KY

Military Advanced Non Commissioned Officers Course - Training in Advanced Leadership, counseli ng,

and maintenance, including advanced electronic diagnosis and repair, advanced mechanical diagnosis

and repair, advanced hydraulic, pneumatic, and electrical diagnosis and repair. OSHA, and EPA Federal

certifications.

Bingham High

South Jordan, UT

General

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