Customer Service Human Resources

SHARON M. FERNEY **** Laurel Woods Trail

Rocky Face, Georgia 30740

Cell: 706-***-****

********@**********.***

OBJECTIVE: A seasoned administrator, with advanced business knowledge, and a high interest in administrative business management.

QUALIFICATIONS: Competent, reliable and committed professional, with a thirty year-long record of efficiency and success. Management and supervisory positions in operations, administration, material management, customer service, and accounting. Former business owner with hands on experience in all aspects of business management.

EXPERIENCE:

W. F. Taylor Co., Dalton, Georgia 2003 – 2013

Production Scheduler

Analyzed daily, weekly, and monthly sales orders to gauge minimum/maximum inventory levels needed in raw materials and finished goods

Produced daily production schedule s for eight (8) adhesive manufacturing departments of a 3,000,000 plus annual gallons facility

Purchased and scheduled delivery of 200,000 plus gallons of bulk raw materials per week

Reconciled monthly inventory cycle counts with consignment vendors. Implemented changes to improve accuracy of inventory

Maintained bi-monthly inventory cycle counts of raw materials and finished goods

Assisted with semi-annual and annual year end physical inventory count and reconciliation

Cross-trained to proficiency in Non-Raw purchasing, human resources assistant, shipping/receiving assistant, and customer service representative

Rite Industries, Inc., Dalton, Georgia 1994 – 2002

Operations Management

Managed daily office and site operations for a chemical manufacturing plant

Coordinated day-to-day activities to ensure on time manufacturing and production

Managed customer service, shipping/receiving, and production manufacturing

Purchased chemical raw materials and dye components from twenty plus vendors

Human Resources

Interviewed, hired, terminated, trained, evaluated, scheduled and disciplined employees

Provided initial training in operations, safety procedures and on-going staff development.

Delegated the training of employees in operations policy and procedures, O.S.H.A and Hazmat training.

Accounts Payable/Receivable

Managed accounts payable, accounts receivable, general ledger, point of sales, and inventory process by implementing and installing Southware computer program.

Completed monthly journal entries and reconciled accounts to general ledger. Produced balance sheet and financial statements.

Ferney Inc., d/b/a/ The Service Center, Dalton, Georgia 1986 – 1994

Owner/Operator

Processed payroll for fifteen plus employees including withholding, Social Security and Medicare tax deposits, and SUTA and FUTA quarterly deposits.

Created a benefits package encompassing medical and dental insurance, vacation, holiday pay, and short and long term disability options.

Processed Workmen’s Compensation claims including reporting in compliance with state regulations.

Interviewed, hired, trained, scheduled, disciplined and terminated employees while ensuring availability of sufficient competent labor personnel.

Maximized efficiency of department personnel. Provided initial training in operations, safety procedures and on-going staff development, and oversaw training of employees with regards to operating policies and procedures and O.S.H.A training.

Installed Peachtree II computer program by which I managed accounts payable and accounts receivable, general ledger, point of sales, purchasing and inventory processes, monthly journal entries and reconciliation, and produced balance sheet and financial statements.

EDUCATION: Colorado Technical University Online

Associate of Science in Business Administration

Graduated February 10, 2009

Dean’s List GPA 3.70

SKILLS: Southware Excellence with POS and Payroll, Peachtree Accounting with POS and Payroll, Quickbooks, Process Pro Software, MS Word, Excel, PowerPoint, Outlook, and AS400 system experience.

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