Customer Service Sales Representative

Location:

Posted:

June 27, 2015

MERCEDES MATTHEWSON

PROFESSIONAL SUMMARY

As a customer service representative, I will assist the company to capacity in every area needed. My goal is

to help promote growth in the company by being a great team player. My expertise will enhance the

company by delivering support services and resolving customer complaints. I have great

telecommunication skills and am trained in Microsoft Word, Excel, and Power Point.

SKILLS

Creative problem solver Medical terminology knowledge

Exceptional communication skills Great Customer Care

MS Windows proficient Great in sales

Quick learner Works well under pressure

Strong client relations

Mediation capability

WORK HISTORY

Customer Service Rep, Current

Realty Data Entry-Buckhead, GA

Calling managers that lease housing and apartment buildings (creating a great customer relationship)

Collecting info on housing/apartments and when they will be ready.

Entering and uploading current data of specific housing/ apartments so buyers or renters can review.

Direct Sales Representative, 03/2015-present AT&T Solution Provider-Atlanta, GA

Create personal relationships with clients.

Sell AT&T U-Verse, Home Telephone, Television, and Internet.

I have to intake and collect all profits.

Team leadership classes/management classes.

I.W.M.O.A, 02/2014- present

Book Keeper- Stock Bridge, GA

Colleting/ counting money

Recording total net gross income monthly/ disbursements of monies.

Depositing money to the bank/ acquiring church account balances.

EDUCATION

Massage Therapy: 2015

Atlanta School of Massage - Atlanta, GA Bachelor of Science: Business Management, Current

Beulah Heights University - Atlanta, GA

AVAILABLE REFERENCES Upon REQUEST