Administrative Assistant Service
Resume:
Elena Portela
**************@*****.***
Experience
****- ******* *** *** ******* Associates,
Tuckahoe NY
Patient Representative
Check-In patients
Verify insurance
Answer phones and make appointments as well as assist patients with questions and concerns
Take patients co-pays
2010–2011 Continuum Health Partners, New York, NY
Administrative Assistant to Director of Administration
Ensured smooth and efficient day to day operations by serving as point of contact with various departments throughout the hospital.
Ordered, updated and maintained inventory of all office supplies and equipment.
Prepared correspondence, calendar and scheduled meetings.
Primary timekeeper of the department. Entered employee time into Web Time.
Provided regular coverage to reception area, office filing, retrieve and review patient charts.
Handled accounts payable issues and prepared various monthly statistics reports.
2006–2010 Hines Interest Limited New York, NY
Property Management Administrative Assistant (2009 -2010)
Coordinated work with tenants and vendors for services needed.
Created monthly reports, daily purchase orders and close monthly service work orders in 7i DataStream.
Created and distributed daily work notifications of work taking place in the building after hours.
Dispatched service request to engineers, electricians and porters.
Received, processed, and followed up on invoices via SharePoint software.
Liaised with various vendors for orders.
Schedule weekly staff meetings in Outlook, tracked attendance and took notes.
Processed incoming mail and handled distribution..
Maintained and updated records via Excel for contracts, certificate of insurance form vendors etc.
Processed Ariba request for client approvals.
Responsible for office filing and ordered supplies.
Received and screened all incoming calls and email and directed them appropriately as needed
Senior Service Coordinator (2006–2009)
Responsible for processing tenant service requests via email and telephone for 15 buildings through out the New York and New Jersey.
Coordinated tenant services with a wide range of vendors including carpenters, porters, electricians, locksmith engineers and movers.
Accountable for opening and closing work orders to track respond times and maintain tenant satisfaction
Created purchase orders for material and services.
Specialized in coordinating set-up for events and meetings.
1999–2002 Mail Boxes Etc. New York, NY
Assistant Manager
Responsible for opening and closing the operation center. Assisted customers and maintained all aspects of operations and administration.
Education
1997-1998 SCCC Business Administration and Computer Science Loch Sheldrake, NY
2002-2003 Mercy College - Bronx, NY
2008-2009 Berkeley College - New York, NY
Skills
Data Stream 7i, Microsoft Office, Ariba, Oracle E-Business Suite and Web Time
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