Customer Service Sales

Muhammed Rafeeque K E

Doha, Qatar

Email: **************@*****.***

Mobile: +974-********

Target Job Titles: Sales / Marketing / Administration / Finance

CAREER OBJECTIVE

To achieve a suitable, challenging and growth-oriented position in an aggressive and Professionally

managed organization having an operation that provides a motivating work environment as well as

an opportunity for career development where I can contribute my qualifications, skills and

experiences and to excel with them by serving with utmost sincerity and integrity.

PROFILE SUMMARY

Currently working as a Sales & operational Executive at Integrated Logistics Trading & Contracting

WLL, Doha, Qatar

Two months of experience in operations, channel sales, distribution management, and customer

relation management.

Worked as a sales and distribution agent as a Part time worker for more than 6 months.

Ability to master a situation quickly, knowledgeable in a wide variety of professional disciplines &

an adept at organizing &directing turnaround situations.

Proficient at handling day-to-day activities in coordination with internal / external departments

for ensuring smooth business operations.

An out-of-the-box thinker committed towards growth of people within the organization.

An effective communicator with exceptional interpersonal skills and hands-on experience in

training and development of subordinates.

EXTRA-CURRICULAR ACTIVITIES AND ACHIEVEMENTS

S elected as a coordinator in seminar hall for conducting seminar at INDEXPO 2013

o rganized by Kerala Industrial Promotion Council (KIPCO) at Palakkad, Kerala .

E vent Coordinator for World Disable Day program conducted by LION’s Club Palakkad for

d ifferently a ble students .

S ecured 1 st p rize in Best Management Team for a South Indian Level Management meet

c onducted by Guruvayoorappan Institute of Management, Coimbatore, India .

Active participant of event management team for I LEAD and 3C Management fest conducted by

Lead College of Management.

Coordinator of LEAD Xplode, a National Level Adventures meet conducted by LEAD College of

management.

ORGANISATIONAL EXPERIENCES

Company: Integrated Logistics Trading & Contracting WLL, Doha Qatar

Designation: Sales & Operational Executive

Duration: Working *

Role and Responsibilities:

Responsible for securing new customers, and maintaining and developing existing accounts

Meet and exceed target set in terms of contributing and generating revenue for the department

Conduct and report minimum number of sales leads set by the management and transform a

minimum of those into revenue generating business.

Maintain records of customer details / sales visits in the Orient

Regularly visit existing accounts validating our service levels and develop new revenue streams

Negotiate with the accounts as per price guidelines given, looking to maximize profits

Follow up on customer communications in a timely and professional manner

Support Customer Service and work closely with Operations and Documentation on the

execution of customer service contracts.

Assimilate market information and take part in the overall business development through

weekly / monthly sales meetings

Follow up with clients for outstanding supported by the Finance Controller

Company: SARK Hi Tech Cables Pvt Ltd, Kanjikode Palakkad, Kerala

Designation: Assistant Marketing Manager

Duration: 2 months

Role and Responsibilities:

Searching for new customers on preferred locality, introduces them about the products and

services which the company provides.

Meeting the present customers and make rapport with them and to identify any requirement

or to introduce any new products

Preparing daily reports regarding the new customers met and the current customers in detail

Identifies current and future customer requirements by establishing rapport with actual

customers Ensures availability of merchandise and services by approving contracts;

maintaining inventories.

Company: IMPEX Technologies Kochi, Kerala

Designation: Sales and Distribution

Duration: 6 months

Role and Responsibilities:

Contacting each customers on market and taking required orders from them.

Distribution of products and services as per the customer orders.

Collecting payments from the customers.

Preparing daily reports regarding the customer orders, payments, credits etc… and submit it in

weekly meetings.

Institution: Darul Aman English Medium Higher Sec School, Kalladikode, Palakkad, Kerala

Designation: Part Time Administration & Teacher

Duration: 3 months

Role and Responsibilities:

Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and

filing.

Maintain hard copy and electronic filing system.

Setup and coordinate meetings and conferences.

Create and modify documents using Microsoft Office.

Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and

filing.

Providing a comfortable and supportive learning environment for students.

Supporting and supervising educational games, sports and craft activities.

Supporting students at their revision time and molding them to prepare exam confidently.

Education

Master of Business Administration at Lead College of Management

Completion Date : August 2014

GPA : 2.64*

Specialization : Finance and Marketing Management

University : University of Calicut

Bachelor of Business Management at AJK College of Arts and Science

Completion Date : March 2011

CGPA : 6.45

Specialization : Management

University : Bharathiyar University

Higher Secondary Education at KTM Higher Secondary School, Mannarkkad, Palakkad

Completion Date : May 2009

Grade : 72 %

Stream : Commerce and Business Studies

Secondary Education at Darul Aman English Medium Higher Secondary School, Kalladikode

Completion Date : May 2007

Grade : 60 %

Board : CBSE

LANGUAGES KNOWN

English : Speak, Write, Read

Malayalam : Speak, Write, Read

Hindi : Write, Read

Arabic : Write, Read

Tamil : Speak, Write, Read

COMPUTER KNOWLEDGE

MS Office – Tally – MS Project – Latest OS – Hardware

AREAS OF INTEREST

Sales and Marketing Management.

Human Resource Management

Financial Management

International Business Management

PERSONALDETAILS

Date of Birth : 19th December, 1990

Permanent Address : Karukkil (H), Karimba (P.O), Pallippadi, Palakkad, Kerala.

Nationality : Indian

Religion : Islam

Passport Status : K3043345

Marital Status : Single

Driving License Details : 50/1672/2010 (INDIA)

REFERENCES

Dr. Thomas George .K DHULASI RAM. S

Chairman Placement officer / Asst. Professor

LEAD College of Management LEAD College of Management

Dhoni, Palakkad Dhoni, Palakkad

Phone: +919********* Phone: +919*********

Email: *************@*******.*** Email: *******@****.**.**

DECLARATION

I declare that all the above facts are true to the best of my knowledge and I abide to work with the

standards and company rules to prove myself as an ideal official.

Place: Doha Muhammed Rafeeque K E

Date: 30-05-2015

Contact this candidate