Customer Service Software

Jason M. Miralles

Doña Juana, San Agustin, Romblon

Contact No.: 091********

E-mail Add: ************@*****.***

OBJECTIVE

Seeking an opportunity to benefit a company in the Computer industry by providing excellent levels of computer repair, troubleshooting, hardware and software installation, and customer service.

SUMMARY OF SKILLS

I have good personal experience of installing hardware and software. I am proficient with windows operating system and various software. I have wide knowledge of troubleshooting a variety computer issues. I have good knowledge of upgrading existing hardware and software. I can provide technical support for hardware and software issue. I am good in problem solving and analyzing. I can adapt new environment and ability to work as a team player. I have deep knowledge in LAN, WAN and configuring network connection. I am responsible of maintaining and repairing various equipment. I have self-discipline and I can work with the minimum supervision. I have good understanding in analog and digital electronics devices. Average communication skills and customer service oriented.

TECHNICAL SKILLS

Hardware: Disassembly/Assembly, Installation, Configuration, Diagnosed, Troubleshoot (motherboard, processor, memory, video card, HDD/SSD), Peripheral devices (mouse, monitor, keyboard, printer)

Operating System: MS Windows XP, Windows 7, Windows 8

Application Software: MS Office (word, excel, powerpoint, outlook)

Networking: Installation/Configuration network connection (LAN, WAN)

Additional Software: Adobe Photoshop, Anti-virus, Utility Software.

PERSONAL INFORMATION

Nickname : Jake

Date of Birth : April 20, 1984

Place of Birth : Romblon

Age : 31 y/o

Gender : Male

Height : 5’5”

Weight : 125 lbs.

Civil Status : Single

Religion : Catholic

Nationality : Filipino

Father’s Name : Paterno M. Miralles Sr.

Occupation : Philippine Coast Guard (Retired)

Mother’s Name : Teresa M. Miralles

Occupation : Housewife

EDUCATIONAL ATTAINMENT

TERTIARY

School: AMA Computer Colleges School: National College of Science and Technology

Address: Dasmariñas, Cavite Address: Dasmariñas, Cavite

Course: B.S. Computer Engineering Course: 2 Year Computer Technician

Attended: 2001-2002 Attended: S.Y. 2002-2004

Undergraduate Date Graduated: March 31, 2004

SECONDARY

School: Holy Rosary Academy

Address: San Agustin, Romblon

Attended: S.Y. 1998-2001

Date Graduated: March 31, 2001

PRIMARY

School: Doña Juana Elementary School

Address: Doña Juana, San Agustin, Romblon

Attended: S.Y. 1991-1997

Date Graduated: March 31, 1997

SEMINARS ATTENDED

PC Networking & Troubleshooting PC Hardware Installation & Upgrade

National Colleges of Science and Technology National Colleges of Science and Technology

NCST Annex Building, Gnd. fl. Computer Lab. NCST Main Building, 2nd fl. Computer Lab.

Dasmariñas, Cavite Dasmariñas, Cavite

February 10, 2004 February 15 2004

Software Installations: Operating System & Utility Software

National Colleges of Science and Technology

NCST Annex Building, Gnd. fl. Computer Lab.

Dasmariñas, Cavite

February 21, 2004

CHARACTER REFERENCES

Mr. Ryan Santos Mr. Micheal Manalon

COMTECH Adviser Wellness Consultant

National Colleges of Science and Technology Jaro, Iloilo City

Contact #: 092******** Contact #: 093********

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Jason M. Miralles

Applicant

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