Customer Service Sales Representative
Resume:
Marlton, NJ *****
acqgel@r.postjobfree.com
Ricky W. Santiago
Career Objective
Personable, hardworking and flexible individual seeking a position as a delivery driver.
Education
Bachelor of Arts, Sociology January 2008 - Present
Rutgers University – Camden, Camden NJ
Associate of Arts, Physical Education August 2000 – May 2006
Camden County College, Blackwood NJ
General Studies August 1999 – May 2000
Alfred State College, Alfred NY
Professional Experience
Bancroft NeuroHealth, Marlton NJ April 2014 - Present
Program Manager
Supervise/Mentor Clients and Staff
Organize group outings and activities
Transport consumers
Schedule Staff Shifts
Coordinate/Lead Team Meetings
Ensure maintenance and upkeep of properties
Approve employee timecards
Delegate Staff Responsibilities
Complete Individuals Monthly Reports
Employee Performance Reviews
Secure Program Funds (Monthly)
Design/Implement Individuals Heath Plan (IHP)
Ensure maintenance of program vehicles
Verizon Wireless Cellular Sales
Sales Associate
Customer Service
Process Sales of all Verizon products
Complete in store inventory
Schedule appointments for customers
Test new merchandise
Troubleshoot problems on devices
Cherry Hill Public Schools
Substitute Teacher K-12/One to One Teacher’s Assistant December 2011 – April 2014
Follow Lesson Plans Provided
Interact with students and teachers
Uphold Guidelines and Policies of Schools
Provide One on One Instruction for students with Developmental Disabilities
Bancroft NeuroHealth, Cherry Hill July 2008 – April 2014
Clinical Associate
Transport consumers
Caretaker for persons with developmental disabilities
Cleaning, cooking, bathing, dressing of individuals in group home
Medication distribution
Construct monthly progress reports
Establish and implement goals for individuals
Make recommendations for behavior plans
Communication with parents regarding individual’s progress
Bancroft NeuroHealth, Cherry Hill July 2004 – August 2008
Job Coach of the disabled
Transported individuals to work cites
Taught etiquette in a work environment
Taught fundamentals of specific jobs
Constructed monthly progress reports
Established and implemented goals for individuals
Made recommendations for behavior plans
Communicated with parents regarding individual’s progress
LA Fitness, Cherry Hill
Personal Trainer December 2000 – July 2004
Physically trained clients
Developed training routines/workouts for clients
Answered phone calls
Scheduled training appointments
Customer service
Sales of training memberships
Volunteer football coach ages 10-11, Collingswood August 2011-November 2011
Ensure Player Safety and Safe Techniques
Instruct practices
Design practice drills and schedules
Implement new offenses and defenses
Collect relevant paperwork and consult with coaches
Write and record statistics
Awards and Committees January 2006-August 2008
Selection Committee for “Core Value Champion”, Bancroft
Received “Core Values Champion” Award on 2 separate occasions
References
Edward Martin
Former Program Manager: Bancroft
Kia Dreggs
Program Manager: Bancroft
Danielle Rizzolo
Clinical Day Support: Bancroft
Mike Gibson
Co-Worker: Bancroft
Kirk Rickensrud
Thomas Paine Elementary School Principal
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