Customer Service Medical Assistant

Kharisma Williams

*** **** ****, ***. *** Upper Darby, PA 19082 *************@*****.*** 267-***-****

Objective and Experience:

Healthcare professional who desires a position where customer service, clinical and technical skills can be utilized to the fullest

United States Postal Service Mail Carrier/Driver

August 2014- Present

Customer service

Sort and Deliver Packages- Individuals, Businesses and Residential Properties

Prepare the route and deliver mail six days a week

Place packages and letters in mailbox

Retrieve outgoing mail from boxes

Arrange mail in delivery sequence.

Collect money for postage-due and COD (cash-on-delivery) fees and obtain signed receipts for registered, certified, and insured mail

Drive and operate a Postal Vehicle

Darby Medical Associate Medical Assistant

May 2014-August 2014

Obtained Vital Signs

Scheduled Patient(s)

Educated Patient(s)

Electronic Medical Records

Injections

Blood Draws

Phlebotomy

Administrated of Medication

Administrative Duties

Bookkeeping and Filing

Urinalysis

Lab and Medical Procedures

Performed EKGs

Sterilized instruments

Understand and Communicate Medical Terminology

City Line Pediatrics Medical Assistant Externship

August 2013-October 2013

Vitals

Injections

Phlebotomy

Assist doctor with exams/minor surgeries

Removed sutures

Collected and prepared labs

Urinalysis

Prepared patients for Exams

Medical Charts

Sterilized Medical Instruments

Obtain Medical Histories

Answered Phones

Scheduled Appointments

Billing

Insurance Verifications

Front Desk Reception Duties

Sears Automotive Sales Associate

June 2013- August 2014

Prepared paperwork for customers

Speak to customers face to face and over the phone

Filing paperwork

Answering phones

Scheduling appointments

Cashier

Inventory Control

Drexel University Athletics Department Intern

July 2011-August 2011

Athletics New Student Orientation

Customer Service

Data Entry

Equipment Safety Checks

French Communication Institute, Camp Voyagers Junior Camp Counselor

July 2009- August 2009

Counseled campers ages 14-15

Participate in campers daily physical activities

Accompany campers on weekly activities

A Day of Fun Entertainment Entertainer

July 2010- August 2010

Counseled campers ages 14-15

Participate in campers daily physical activities

Accompany campers on weekly activities

Celebratory entertainment for children’s birthday parties

Entertained attendees by performing as popular characters

Volunteer Work

Drexel University Inspire a Child to Dream Day (Annual volunteer- 2010, 2011, and 2012)

Dynasty Dragon (volunteer) Assistant Cheerleader Coach

EDUCATION

National Center For Competency Testing – Broomall, PA April 20, 2015

Certification in Medical Assisting

Kaplan Career Institute – Broomall, PA Graduated October, 2013

Medical Assistant Diploma

Motivation High School- Philadelphia, PA Graduated June 2012

High School Diploma

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