Customer Service Administrative Assistant
Resume:
Cynthia Holder
Naples, TX *****
**************@*****.***
OBJECTIVE:
Seeking a position where I can utilize my people oriented skills and will require me to apply my business experience and education to accomplish goals and promote a positive work environment.
PROFESSIONAL EXPERIENCE:
4/12-Present Stacks Mill LLC Naples, TX
Administrative Assistant
Administrative Assistant to the President of the company
Responsible for all the employees time
Responsible for payroll for both companies
Responsible for all front and back office operations
Responsible for preparing confidential material and other related material
Responsible for all document and records management
In charge of all trucking schedules
Responsible for handling all new hire paperwork
Responsible for making invoices, making payments and receiving payments
6/07-7/10 Gollman Group Dallas, TX
Administrative Support/Shipping and Receiving Director
Executive Assistant to the President of the company
Responsible for all front and back office operations
In charge of all production schedules
Organized and Entered Customers Domestic and International Orders
Responsible for all document and records management
Management of Inventory systems
Required to be knowledgeable in all inventory management and freight receiving laws and procedures
Responsible for preparing confidential material and other related material
Scheduled and coordinated meetings, conferences, appointments, and travel arrangements
4/05-9/06 Ellipse Group Dallas, TX
Trainer/Account Support/Sales
Executive Assistant to the CEO and CFO
Handled all front and back office operations
Scheduled and coordinated meetings, conferences, appointments, and travel arrangements
Promoted to Account Support and Training Specialist
Responsible for customer retention
Worked as Mystery Shopper for the websites
Assisted Tech department
Prepared spreadsheets, presentations, and word-processing documents
Responsible for preparing confidential material and other related material
Responsible for various other duties as assigned
6/04-3/05 American Merchant Services Mesquite, TX
Credit Card Merchant Office Manager
Responsible for interviewing, processing new hire paperwork, and implementation of training programs
Maintained up-to-date payroll data and records. Tracked information on employee sick days/late time
In charge of all front and back office operations
Made sure all businesses were set up with credit card machines on time
Took care of all technical issues
In charge of customer retention
Responsible for preparing confidential material and other related material.
Scheduled and coordinated meetings, conferences, appointments, and travel arrangements
4/03-4/04 Sitel Longview, TX
VZW Customer Service/Supervisor Line
Responsible for customer retention
Handled all billing issues
Took care of technical issues
Responsible for supervisor calls
Skills:
Able to do draft and proofreading.
Excellent communication and writing skills.
Computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet.
Able to work as communicator.
Excellent problem solving skills.
Excellent ability to answer to correspondence by email or letter.
Able to manage departmental or project budgets.
Responsible for various other duties as assigned
Contact this candidate