Insurance System

Shivani Lal

Email: ***.*******@*****.***

Phone: 860-***-****

Around 10 years of work experience ranging from Business System Analysis, Software Development,

Maintenance, and Implementation and testing for leading Insurance companies of USA (Travelers

Insurance and AIG Insurance) in Property & Casualty area.

4+ years of onsite experience with excellent client and team handling capabilities

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Almost 3 year of experience as a Business System Analyst in requirements elicitation and analysis

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for functional and non functional requirements, Creation of business specification documentation,

business rules creation, UI mock ups, test plan, use cases, user manuals and UAT

5 years of experience as Computer Programmer and Tester in various phases of SDLC like Impact

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analysis, design, coding, testing and post implementation for various legacy applications using

Mainframe Technologies

Worked on policy admin system like Duckcreek Technology

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Extremely organized with excellent communication and coordination skills

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Education

B.TECH (Information Technology) from IIIT Kolkata, Visva Bharti University (2000 2004)

Work Experience History

Larsen & Toubro InfoTech April 2005 – Till date

Skills / Certifications

Insurance

Domain

Rally( Kanban), Duck Creek Technology(Policy Admin System), SoapUI,

Tools Stylus Studio, SVN, VSS, ENDEVORE, SPUFI, File Aid, INTERTEST, QMF,

CAFM, AQT, MS Office, MS Visio, MS Access

Programming COBOL II, JCL, C/C++, HOST System, XML, ACORD XML, Oracle 8i,

Languages/Database SQL, DB2

Operating System OS / 390, Windows XP/2000/98/95, Windows NT 4.0.

INS 21 Property and Liability Insurance Principles

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• Certified from IBAT Institute endorsed by IIBA.

Certifications • DB2 Certified Level 70

• Oracle 8i Certified

ITIL V3 Certified

Project Summary

Client name: Travelers Insurance & AIG Insurance

Role: Business System Analyst

Key Assignments:

The Digital Onboarding Project is all about the content in the eMail receiving after issuance of

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policy it enables the customer to get the full information about the policies they have issued for

the insurance Company.

US Marine’s initiative involves the deployment of a new technical solution that will enable the

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expansion on their key initiative Marine products offering full policy administration.

Responsibilities:

• Assisted the Senior Business Analyst (client side) for requirement elicitation and participated in

requirement analysis.

• Based on the response of the questionnaire identified the key data elements created screen

mockups for the new system.

• Conducted requirement walkthrough with business and IT.

• Designed system level process flows and sequence diagrams

• Classifying the Functional and Non Functional Requirements

• Created Functional requirement specifications, data dictionary and prioritized the requirements.

• Performed data mapping between business concepts and technical constructs

• Created test plan and performed Testing for logical errors, usability errors performance issues,

functional errors addressing RTT

• Defined acceptance criteria and incorporate into executable acceptance tests

• Performed current state system analysis via front end testing, web service testing (Soap UI) and

code level analysis as well as participated in UAT

• Participated in requirement gathering sessions for the new enhancements and was responsible for

responsible for documenting them using a Requirements Traceability and Verification Matrix,

subsequently classifying the Functional and Non Functional Requirements and preparation of test

plan.

Participated in the walkthrough conducted by development teams and raised concerns if any.

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• Resolved the queries and helping understand the requirements raised by QA team and

Development teams and participation in UAT.

Mentoring the team and promptly resolving their queries after analysis/ review

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Technologies/Tools Used:

Rally( Kanban), SoapUI, ACORD XML, Stylus studio, HOST System, MS Office 2010, Team Foundation

Server, MS Visio, (EXAMPLE Author 3X, EXAMPLE Forms 3x, EXAMPLE Express, DotNet

Framework), SVN.

Client name: Travelers Insurance / Citroen

Role: Software developer / Tester

Key Assignments:

The client business driven initiative was to merge and consolidate legacy systems of the two

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leading P&C Insurance Company’s like their forms, rating plans and supporting systems. The

purpose is to establish a more consistent and simplified environment that will enable faster and

more effective product sharing, allow for improvements and efficiencies.

The system was developed to enables outside vendors to quote or issue company’s insurance

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policies. The scope was to develop an application which can translate the data coming from the

outside vendors into company’s format and Invoke Company’s rating system for a quote through

mainframe transaction and returns the quote to the outside vendor.

Responsibilities:

Analysis of the functional specification and provided gap analysis if any to the functional Analyst.

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Preparation of detailed design document and technical specification.

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Planning and estimation with experts for project efforts

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Coding of deliverables as per the requirements.

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Unit /integration testing and fixing of Discrepancies reported by QA team.

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Addressing technical issues & providing solutions to the offshore

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Quality processes like defect prevention, maintaining document repository for the project

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deliverables.

Conducted code walkthrough and peer review of all deliverable.

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Verify the test result and provide them to business customers.

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Work allocation and keeping track on daily progress status of our team.

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Coordinating with Client and offshore team on daily basis.

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Mentored new team members.

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Technologies/Tools Used:

COBOL II, Endevor, DB2, Casegen, Coolgen, JCL, File Aid, Endevor, Guardian, Impact analysis tool, Test

Harness.

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