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Project Manager Customer Service

Location:
Texas
Posted:
June 28, 2015

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Resume:

Ken Gromala

*** * *****, *******, ** *****

Contact

Tel : 316-***-****

e-mail : acqg4u@r.postjobfree.com

www.linkedin.com/in/kengromala

Profile

Objective

Individual with a passion for Management, Customer Service and Business Growth pursuing a position where analytical skills, experience, proven results, high integrity, and a strong work ethic will be used to exceed the company’s goals and objectives. Rapid learner and energetic with a well-established track record of exceeding expectations. Natural communicator with proven internal and external relationship skills regarding operations and project management. Recognized for working effectively with individuals from diverse cultures and differing levels of responsibility.

Availability

2 week notice to current employer

Key Skills

Proficient or familiar with a vast array of business operations and computer software, including:

Employee Management

Job Costing

Supervising and Training

SQL Database

Project Management

Marketing Promotions

Employee Scheduling

Network Administration

Accounting

Business Analyst

Website Maintenance

Work Experience

Prime Concepts Group Inc. Wichita, KS

Client Services Project Manager

Manager of Day to Day Operations

November 2011 to Current

Manage Internet Marketing Team of 15 employees

Project Manager for up to 30 projects at once

Employee performance reviews

Project efficiency and profitability reviews of the business

Manage daily operations of million dollar company

RAGE INC, Wichita, KS

Application Development/Project Management

App Development (SQL, SSIS, SSAS, SSRS, VB)

May 2010 to August 2011

Data mining remote financial data for analysis

Provide custom detailed reports using SSRS for decision makers

SQL 2008 and SharePoint 2007 Administration and Maintenance

Help Desk support for in house and remote internal customers

Network Administration involving AD, Exchange, and Firewalls

Voice Products Inc, Wichita, KS

Product Support Engineer/Project Management

Product Support (SQL, Fusion Medical Software)

April 2007 to May 2010

Project Management, configuration, and support of medical software

SQL Database Analysis and Maintenance

Technical training of internal and external customers

Electronic System Services, Clarksburg, MD

Field Supervisor/Trainer

Field Technician

April 2004 to April 2007

Installation of hardware and software in a time sensitive environment

Project Management and training of new products for other techs

Supervising new employees during their probation period

Nov 2004 Outstanding Employee Award

Sales Data Inc, Hutchinson, KS

Assistant Supervisor of Installers

Field Technician/Help Desk

August 2000 to March 2004

Education

May 1999

Bachelors of Science in Computer Information Systems

Friends University, Wichita, KS

References

Provided on request.



Contact this candidate