Melissa A. Shelton
**** ******* ***** #*** 214-***-****
Dallas, TX 75287 ****************@*****.***
OBJECTIVE Seeking a position in which I can improve my skills for mutual benefit.
WORK EXPERIENCE
Audit Clerk
Lori's Gifts, Carrollton, Texas 03/12-present
Reconcile stores daily sales paperwork with general ledger
Process check refunds
Customer Retention Caller/Collections Agent
CMI Group, Carrollton, Texas 01/10-06/11
Call customers of Time Warner Cable, to inform them of past due balances
Answer calls from customers and assist them in paying past due balance
Store Clerk
The Avenue Clothing for Women, Lewisville, Texas 04/09-01/10
Assisted customers in purchasing clothing
Adjustment Poster
Spencer Reed/Tenet Health, Frisco, Texas 08/08-11/08
Posted submitted adjustments to patient accounts
Processed credit card refunds, researched and responded to credit card disputes
Performed weekly review of payment transfers, ensured proper posting of refunds
Check Auditor
Dallas Credit and Accounting Services, Dallas, Texas 05/05-01/08
Ran tape daily for lockbox
Paid truck carriers daily
Streamlined check processing process
Cashier/Bookkeeper
Walgreens Drug Store Carrollton, Texas 01/98-12/00 & 11/02-12/04
Ran front end cash register and photo lab
Balanced daily cash report
Accounts Payable Clerk
Armstrong Cabinets, Addison, Texas 04/01-12/02
Reviewed invoice input into the computer by the warehouses
Keyed marketing bills, payroll garnishments and expense reports for payment
Updated Excel spreadsheet daily
PROFESSIONAL SKILLS
Ability to multi-task in a high volume work environment
Proficient in Microsoft Word, Excel, Access, Navision, Solomon and AS400
Can use ten-key by touch
EDUCATION
Newman Smith High School, Carrollton, Texas
High School diploma
INTERESTS
Enjoys reading, writing, matching movies, listening to music and spending time with my daughter.