Customer Service High School

Candace J. R. Clack

**** ***** ***, ********* **. 32063

************@*****.***

Cell 904-***-****

Geographical Preference: Jacksonville, Florida

OBJECTIVE

To address all customers with positive attitude and an enviting enviroment which

will portray my strong customer service and analytical skills to manage any

situations that I am faced with.

WORK EXPERIENCE

Florida Department of Corrections, Live Oak Fl. Dec. 2014 to June 2015

Personnell Aide

Ensure each applicant in the state of Florida has a fair advantage to apply for a

Correctional Officer Position by running each background check systemaccurately and

effectively. Running each systemmakes for a better work place and to ensure each

inmate is supervised and maintained.

- Review each application to ensure 100% completeness

- Verify information listed on each application is truthful

- Input informationin each systemin a timely manner

- Close out applications that cannot/do not meet to neccessary requirements

- Send mass emails to applicants regarding differentsituations (good and bad)

- Make phone calls regarding differentsituations (good and bad)

- Filing away closed applications

Tiny Tots Day Care, Macclenny, Fl. Feb. 2014 to Aug. 2014

Teachers Aide

Provide for each assigned child and maintain order calmness while inside the building.

Create a fun filled day while conducting a learning experience for each child. Close

supervision is required for each child while sleeping, eating or playing. Each meal is

prepared carefully, ensuring that no child is allergic to any ingredients. Sanitizing is Key.

Must maintain an adequate clean enviromentto ensure a healthy enviromentfor both

employees, children and guests.

- Sanitizing each room to ensure healthy enviroment

- Providing food, learning and fun for each child

- Keeping an orderly class

- Putting each child to sleep

- Learning new ways to keep the improvise and teach

Dollar General, Glen Saint Mary, Fl. June 2013 to Feb. 2014

Cashier

Obtain a clean and professional enviromentwhile welcoming each customer with a smile

and a greeting. Recover inventoryby the end of your shift or by closing time.Operate

assigned register and flatbed scanner as needed to provide great customer service to

each customer. Count register drawer at the beginning and end of each shift worked.

Keep work area clean and sanitized to ensure healthy enviromentfor both employees,

customers and guests.

- Make deposits to safe

- Assisting employees and customers who need help

- Promoting new products to sell

- Ask for help when needed

- Follow cleaning schedules for entire building

- Throwing stock

KFC, Macclenny Fl. Oct. 2011 to May 2013

Cashier

Address each customer with a cheerful greeting to initiate an enviting enviromentfor

everyone. Perform each task accurately and in a timely manner. Complete each

customers order quickly but accurately. Stock low inventoryfor each employee.

Responsibilities of station(s) worked including: cooking, cleaning, stocking and prepping

food. Successfully maintain an accurate money drawer. Flexibility to switch between

differentstations (drive thru; cooking; front counter; lobby; etc) to complete daily and/or

mandatorytasks.

- Follow cleaning schedules for entire building

- Maintain correct amountof money in drawer

- Fast paced work enviroment

- Cooking/Cleaning

- Think quick on feet

- Make deposits to safe

- Serve each customer accurately

SUMMARY OF QUALIFICATIONS

Certified in Microsoft Word, Excel and PowerPoint

EDUCATION AND PROFESSIONAL TRAINING

Company Sponsored Training:

- FAST

- DAVID

High School Education and Training

- Microsoft Word

- Excel 2010 (working with files)

- Excel 2010 (Formulas and Functions)

- Power Point 2010 (Presentations)

- [Graduatedwith Honors (looking to finish college business degree ASAP)]

REFERENCES

-Nancy Morris (Personal Friend)

Work Phone : 386-***-****

Cell Phone : 904-***-****

-Krysten Meadows (Personal Friend)

Cell Phone : 904-***-****

-Joshua Howard (Personal Friend)

Cell Phone : 904-***-****

If you have any questions or concerns please feel free to contact me anytime by phone or

email (listed at top of first page)

Thank you!

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