Customer Service Representative

PARTHKUMAR PATEL email : **************@*****.***

Scarborough, M1J 3E4. website : http://parthpatel7791.wix.com/parth

705-***-**** LinkedIn : https://ca.linked.com/pub/parthkumar-patel/a5/587/343

OBJECTIVE

To contribute significantly in the success of the organization by employing my technical and intrapersonal

skills and to get the best out of myself as well as learning standards which will help me in the future.

EDUCATIONAL QUALIFICATION

Bachelor Of Engineering, Computer Science and Engineering ( April -2013 )

THE MAHARAJA SAYAJIRAO (MS) UNIVERSITY, INDIA.

Major : Computer Science and Engineering

Related course work : C,C++, Java,Advance Java, JavaScript,Asp.NET, C#.NET, RDBMS,

Artificial Intelligence, 8051 programming, HTML.

Wireless Information Networking (Post Graduation) ( April -2015 )

SIR SANDFORD FLEMING COLLEGE, PETERBOROUGH, ONTARIO.

Major : Wireless Information Networking

Related course work : Routing and Switching( Cisco), Mesh networking, Wireless Network

Analysis, Advance firewall, Operating System.

SKILLS AND ABILITIES

Technical Proficiency

Networking : Routing Protocols, VLAN, CLI Of Switches and Routers

Network Monitoring Tools : Wireshark, Vyatta, Nessus

Virtualization Software : VMware and VSphare

Platform/TOOLS : Multisim, MATLAB, LABVIEW

Operating Systems : All windows platforms from 98,Vista, Mac OS, Linux ( Ubuntu ),

Backtrack R5

Software Language Known : Turbo C, C++, JAVA, Advance JAVA,JAVASCRIPT, Pl/Sql,

Assembly Language Programming in 8051, Asp.NET, Oracle database.

Proficient in designing ( GUI )

Good Knowledge of LAN,WAN Topology

Networking experience with Cisco switches and routers.

Developed and tested Ethernet and Coaxial Cables.

Worked on telephone wire racks.

Co-Curriculum Activity

Participated in SCIENCE FAIR at school level competition in 2004 and won 2nd prize .

Participated in Mathematics quiz in 2005 in inter school competition.

Participated in SNAPSTER( photography ) in Prerna, a National level event in 2010 at college.

Cricket Champion in Sports Carnival league at college.

Highlights of Qualities

Motivated team player.

Good communication and writing skills.

Honest, punctual and dedicated to task at hand.

Good Decision Power and critical thinking ability .

Result oriented and quick learner with strong technical and problem-solving skills.

Project Handled

Automobile Web Service A website deals with online selling of new and refurbished cars as

well as interior and exterior accessories . Website is built using Asp.NET, C#.NET, SQL Server

2008

Dairy Milk Collection System A complete desktop application for farmers who deposits their

milks to collecting firm every day. This system includes payroll as well. It is developed in

JAVA, Advance JAVA and Oracle 10g database.

Snake and Ladder game A high resolution Graphics game which is coded using Turbo C.

VoIP Phone Setup A Project includes to set up extension numbers for VoIP phone connected on

same network using command line argument.

Experience

Software Developer Intern, KSCircuits Inc. Jan '15 to April'15

Developed a complete desktop application with exclusive GUI for quotation form of KSCircuits

Inc.

The main features it provides are estimate total costs, estimate time to delivery, components and

special material needed to develop product, special notes, any extra care need to be taken while

manufacturing.

Designed and developed database for this quotation form.

Coded in JAVA as front end programming language and Oracle SQL database as back end

language.

Customer Service Representative / Technical Support /

Hardware- Software Technician,Cellular X. Jan '14 to Dec '14

Provide a high level of customer service for all support inquires.

Detailed troubleshooting of electronic devices, cell phones, Laptops and many more.

Worked in fast paced environment.

Awarded as best, trustworthy, dedicated employee.

Reference

Available on request.

Contact this candidate