Customer Service High School

Khadijah Terry

Fargo, ND *****

********************@*****.*** - 701-***-****

I have required many skills throughout my past experiences, but I am looking gain

more with a new one. I am First Aid and CPR certified currently, I have experience

in health care and customer service, and I adjust easily to changes or situations that

may come my way. I am a person who is willing to step up and take on more

responsibilities that may be required of me to do. I have a positive attitude and

work very well with others around me. I enjoy working with people more than

anything else in the world and maintaining great relationships with those I may

come in contact with or have to work with.

Authorized to work in the US for any employer

WORK EXPERIENCE

Full Time Direct Support Professional

Open Door Center - Valley City, ND - May 2012 to May 2015

My job was to provide care to individuals who have mental and physical

disabilities. I was required to be First Aid/ CPR certified, medication certified to dispense and give medication

at during a specific time frame. Also I had to obtain

cooking skills, being able to transport them where they needed to go, and also to be

able to complete required classes.

Full Time Cashier

Leevers Foods - Valley City, ND - January 2012 to May 2013

Responsibilities

Scanning and bagging items

Restocking shelves

I also was responsible to provide the best customer service possible and help out my coworkers to keep the

store safe for our customers. Another requirement was to keep the aisles clean, keep my work area clean and

sanitized at all time, and provide the same service that I would want to receive.

Skills Used

Customer Service

Stocking Shelves

Scanning and Bagging Groceries

Sanitization Requirements

Listening and communicating with team members and customers

Housekeeper

AmericInn - Valley City, ND - January 2011 to May 2012

Responsibilities

Clean hotel rooms, provide assistance to customers when they needed it, and also stocked supplies when

they were low. Provided the best customer service possible and treated customers how I would like to be

treated if I was in their shoes.

Accomplishments

Learned how to provide great customer service, time management, and learning how to adjust to unexpected

situations in a proper matter.

Skills Used

Cleaning

Communication

Teamwork

Part Time Dining Assistant

Feeding Aid - January 2010 to May 2012

Sheyenne Care Center - Valley City, ND

I was required to assist my residents with eating if it was required. Help with meal

preparations, provide a clean eating and social environment. Also was required to attend classes and meeting

so I could perform my job to the best of my abilities. Also

serving food and setting the table for meal times.

Part Time Fast Food Worker

Taco John's - Valley City, ND - January 2009 to January 2010

It was my job to provide the best customer service possible. I was required to take

orders and deliver them to customers. Also was required to handle money, good with math, and deals with

issues that may come up whether it was a complaint or a messed up order. Another task, I was required to

was to provide a safe and sanitize facility for my customers.

EDUCATION

High School Diploma

Valley City High School - Valley City, ND

May 2012

SKILLS

Active Listening, Time Management, Complex Problem Solving, Critical Thinking, Decision Making

ADDITIONAL INFORMATION

First Aid/ CPR Certified

Contact this candidate