Andrew Dunlap
*** ****** *****, ***********, ** *1093
*************@*****.***
Education
Bachelor of Arts – Virginia Tech 2005-2008
Experience
Business Analyst
United Parcel Service
Manage projects from inception to build
Meet with clients to propose and discuss possible solutions, work to refine ideal solutions with them within the restraints of budget and timeline
Maintain client satisfaction from start to finish of each project through meetings, addressing concerns and constantly adapting to their evolving requests
Assess risks and present mitigation solutions to clients
Dialogue with clients throughout the projects life about their satisfaction with our solution
Determine project scope and associated costs
Run day to day problem solving meetings for various projects
Assign tasks and set deadlines for team members
Draft detailed project requirements documentation for use by builders
Analyze process deficiencies with proposals for improvements
Maintain database of all minutes, action items, risks, issues for each project
Systems Analyst
8/12 – 2/14
University of Maryland Medical System
Facilitate the implementation of a new medical record interface and process
Meet with clients to identify specialty specific needs
Analyze existing client workflows and create time and cost saving improvements
Ensure each client is comfortable and more efficient with new workflows
Hold meetings for feedback on preliminary solutions generated to ensure client satisfaction
Delegate tasks to teammates for the completion of larger projects
Mentor to new analysts
Site Acquisition Specialist
7/10 – 7/12
Site Link Wireless
Identify appropriate potential sites for client specifications
Plan and facilitate meetings with land owners, boards and government agencies to negotiate land use terms
Draft and negotiate contracts within client’s project parameters
Manage dozens of sites simultaneously from initial contact through construction
Coordinate construction crews for site builds
Collaborate with engineers for on-site analysis and the revision of site design plans
Track with the permitting team to ensure permits are received within the clients timeline
Record and ensure milestones are hit on time as laid out by the client
References
April Perkins (University of MD Manager) – 410-***-****
Chris Giesler (Site Link Manager) – 443-***-****