Management Manager

Toya C. Tyner **** Canfield Dr. – Dearborn Heights, 48127

313-***-**** *********@*****.***

Profile

Offer extensive experience in unionized manufacturing environment with a diversified workforce.

Dynamic communication and relationship building and problem-solving abilities.

Excel at interacting with broad populations including senior management, hourly staff, as well as vendors.

Solid knowledge of multiple enterprise/manufacturing management principles, WCM Tools and Processes including ISO 9002/14001, OSHA, Lean Manufacturing/Six Sigma, TQM Management, TMS Inventory Management, Procurement, Logistics, Root Cause Analysis, and environmental safety and health compliance.

Professional Experience

FCA Corporation- Jefferson North Assembly- Detroit, MI 2014-Current

Production Unit Leader

Coordinate and manage work teams 40+ in a face paced, high volume unionized manufacturing environment.

Achieve business metrics by implementing World Class Manufacturing 7 tools and processes.

Oversee and develop highly functioning work teams and practice the FCA Leadership principles.

Conducted safety talks, instruction training, ergonomic evaluations, safety incident report & investigation.

Continuous mentoring team members to engage suggestions and Kiazen projects to increase quality and cost deployment.

Responsible for inventory management that include managing orders, stocking, and distribution of general supplies and uniforms using TMS software and maintaining yearly budget.

Pearson Vue Education-Troy, MI

Test Center Manager 2012-2014

Onsite manager for a small team of test administrators. Train, develop and coach staff.

Responsible for Site Staffing/hiring/retention/conflict resolution/scheduling, and training new incoming staff.

Proctor all Michigan State Certifications and comply with all testing procedures.

Checks in examinees, verifies identification, and explains the exam process.

Cypress Fairbanks School-Houston, TX 2007-2011

Associate Teacher

Consulted with peers to discipline uncontrollable student challenged by noncompliant and aggressive behavior; instituted effective behavior modification techniques and reinforced positive behavior to sustain calm and controlled classroom.

Follow lesson plans and utilize relevant activities and manipulatives to supplement lessons.

Created and integrated fun lesson plans last-minute notice when teacher suddenly fell ill; successfully picked up where teacher left off, executing a smooth transition.

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Ford Motor Co. - Wixom, MI 2003-2007

Production Supervisor (Process Coach)

Supervised 24 employees in unionized assembly environment.

Maintained department records, corporate and unit management control systems.

Conducted safety talks, instruction training, ergonomic evaluations, safety incident report & investigation.

Responsible for processing ISO audits.

Hold team meetings to monitor quality and job progress, and to validate issues and expectations.

Ford Motor Co. - Dearborn, MI 1994-2003

New Product Development Assistant

Relied upon to lend expertise toward managing product launch planning process in manufacturing environment, with full accountability for quality, schedule compliance and production efficiency.

Reduced labor hours, decreased cycle time and improved documentation by proactively contributing to process improvement initiatives.

Exhibited solid leadership qualities in leading, developing and motivating manufacturing staff, with strong focus on optimizing productivity, efficiency and quality.

Travel to annual auto show to introduce new vehicles and educate buyers on product features/technologies while collecting competitive data.

Education

Master of Arts in Public Administration – Kaplan University (Houston, TX), 2011

Bachelor of Science in Business Management - University of Phoenix (Southfield, MI), 2009

Professional Development

Dale Carnegie’s Effective Management (2007)

Project Management Certificate (2007)

Certified CPR Training Specialist (2008)

WCM Academy Certification (2014)

Technical Skills

MS Windows, MS Project and MS Office Suite, Adobe, SAP, Oracle, CATS, TMS

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