Customer Service Sales

**** *. ******* **. **** #B. CHICAGO, IL *****

PHONE 773-***-****. • E-MAIL ***************@*****.***

BUSHRA YASMEEN

Objective: To obtain an entry-level opportunity utilizing educational background in accounting, communication skills, and analytical ability.

Education: Northeastern Illinois University, Chicago, Illinois

G. P. A.: 3.0 / 4.0

Bachelor of Science: Accounting

Highlights of Qualification:

Familiarity with A/P +A/R in an academic setting

Experience working with diverse groups of customers

Computer: Microsoft Word, PowerPoint, Microsoft Excel, Word Perfect, Netscape, Photoshop, several e-mail formats and Internet research skills

Languages: Fluent in Hindi, Punjabi, and Urdu

Work Experience:

01/2013-04/2013 H&R Block, Chicago, Illinois

Tax Associate

Worked one on one with clients filing their taxes, answering questions

Taking phone calls and making thank you calls

Making appointments

06/2012-04/2014 7-Eleven, Chicago, Illinois

Account Manager

Monitoring Merchandise Reports

Account reconciliation Payable

Monitoring Audits

Maintained employees accounts

Managed daily cash funds

08/2010- 2012 Shan Foods, Chicago, Illinois

Customer Service Associate

Prepares weekly sales reports on Excel

Create attractive displays in order to meet sales goals

Maintain inventory and cash funds

Promote new products to customers

Provide excellent in person and phone customer service.

Update employees contacts

Keep track of the hours which each employee worked

References: Available upon request

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