Network Technician/Engineer, IOS updates, HW Installation

Abran Carlos Lara

***** ***** ******* **, ***. 15208 acqfon@r.postjobfree.com

San Antonio, TX 78249 C: 972-***-****

Summary of Qualifications

- Proficient with Cisco and Foundry routers and switches, Call Manager, and Microsoft Office Products.

- Engineered and tested network solutions using Cisco routers and switches.

- Working knowledge of ticket systems iHeat and Remedy as well as network monitoring tools such as HP

Openview, What’s Up Gold, SolarWinds Orion, Scrutinizer.

- CompTIA Network + Certified

NETWORK SYSTEM SPECIALIST IV, DALLAS COUNTY COMMUNITY COLLEGE, MARCH 2014 – MARCH 2015

- Working with contractors to verify placement and installation of over 400 wireless access points in first

phase of district wide wireless project.

- Perform network maintenance. Update IOS on core network equipment.

NETWORK SYSTEM SPECIALIST III, DALLAS COUNTY COMMUNITY COLLEGE, JUNE 2012 –

- Support Local Area Network equipment at 11 main campuses and associated satellite campus locations

located throughout Dallas County with configuration changes of over 800 switches and 20 routers,

documentation, and coordination with local campus IT staff to complete projects and day to day tasks.

- Monitor Wide Area Network for outages. Skillfully put in place a temporary fix for a Cisco core router

that experienced a hardware failure until replacement arrived. Upon receipt of new hardware quickly

configured the new router and placed into production with minimum downtime.

- Developed new subnets to deploy throughout college campuses’ wireless network. Upon approval of

proposed subnets configured and implemented new VLANs in college campuses routers and wireless

controllers adding over 100,000 available IP address for student and faculty use.

INFORMATION TECHNOLOGY SUPPORT SERVICES CLERK, DALLAS COUNTY COMMUNITY

COLLEGE, APRIL 2012 – JUNE 2013

- Maintain ticket database for all campuses throughout Dallas County Community College’s campuses

ensuring that completion of tickets falls within SLA with outside contractor and internal employees.

- Complete Voice tickets to include software changes, adding and deleting directory numbers,

programming new stations, or phones, and other necessary actions within campus Public Branch

Exchange (PBX) and Cisco Call Manager.

- Acted as District Service Center’s voice coordinator providing customer support to 50+ employees

NETWORK TECHNICIAN/ENGINEER, NATIONAL SECURITY AGENCY/CENTRAL SECURITY

SERVICE FIELD JUNE 2007-NOVEMBER 2010

- (U//FOUO) Managed NSA/CSS Europe’s Local/Wide Area Network. Minimized downtime by ensuring

network was fully operation and responding appropriately. Championed installation of new Points of

Presence allowing SIGINT(Signals Intelligence) Analysts access to tools needed to provide and interpret

- (U//FOUO) Maintained Nortel Option 11C Public Branch Exchange, providing service to over 80

customers. Acquired extensive experience with Cisco Call Manager and Unity Voicemail. Configured,

installed and restored voice and voicemail service to all customers.

- (U//FOUO) Forward-deployed in support of Operation Enduring Freedom. Configured, tested and

installed 3 network Points of Presence using IP SATCOM modems and one firewall solution; Allowed

faster access to SIGINT tools in support of combat troops on the ground. Dedicated 600+ man-hours to

troubleshooting IP based networks.

- (U//FOUO) Maintained accountability of over 400 Cryptographic Controlled Items; Ensured 100%

account- ability for annual and semi-annual inventories. Trained customers on secure voice products and

fellow technicians on proper keying and configuration of Controlled Cryptographic Items.

- (U//FOUO) Isolated and corrected multiple network and configuration problems, restoring circuit to full

operation. Identified fix-actions and engineered corrections to stabilize operations and ensure

uninterrupted availability of mission circuits.

- (U//FOUO) Composed detailed network diagrams and configuration files as part of a configuration

management effort to baseline Top Secret, Secret and Unclassified networks. Maintained data Integrity.

INFORMATION SYSTEMS TECHNICIAN, USS ROOSEVELT (DDG 80), MAYPORT, FL 2005-2007

- Achieved the Communications Watch Officer qualification as a Second Class Petty Officer, a position

normally held by a First Class Petty Officer, demonstrating initiative and a vast knowledge in all aspects of

the Communications division. Responsible for all message traffic, Local Area Network, and radio circuit

availability for shipboard communications, battle communications and all other inbound and outbound

communications and three junior personnel.

-Skillfully trained five junior personnel in the proper usage of all radio frequency and SATCOM

communications circuits and in proper troubleshooting techniques. Ensured personnel were proficient in

using Standard Operating Procedures and other troubleshooting guides to conduct corrective

maintenance on all communications circuits.

- Performed preventative and corrective maintenance on all radios and antennas. Efforts guaranteed

100% utilization of shipboard capability.

- Managed the Repair Parts program. Ordered and maintained accountability of hundreds of parts needed

to correct broken equipment totaling $60,000. Responsible for turning in legacy equipment to Defense

Reutilization and Marketing Service (DRMO). Efforts ensured equipment was properly disposed of and

available for reuse if possible.

- University Maryland University College, B.S. Computer Networks and Security, Conferred August 2013

- University Maryland University College, A.S. in Computer Studies, Conferred August 2012

- Network + Certification, May 27, 2010 (Verification Code: 212YE5DBB3B4C6B6)

- Joint Commendation Medal

- NCEUR Military Performer of the Quarter

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