Customer Service Assistant

ANNA GIBLIN

*** ******* ******, **********, ** **606

(cell)522-3501

************@*****.***

OBJECTIVE

To obtain gainful employment that will allow me to contribute my skills to a successful team environment; while I gain valuable work experience that will supplement my educational pursuits.

SUMMARY OF SKILLS

Customer Service

Extremely organized

Issue resolution

Email Troubleshooting

Punctual, reliable

Excellent Recommendations

Collaborative team member

Microsoft Office, Excel, PowerPoint proficiency

Retail – Cash and Credit transactions

Inventory control

EXPERIENCE

Party City, Fairfield CT

2011-Present

Cashier and Customer Assistant

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, products, promotions and orders.

St. Michael’s College, Colchester, VT

2013-2014

IT Help Desk Assistant

Worked with students, faculty, and staff with computer related issues including viruses, troubleshooting, and internal computer malfunctions.

Went to classrooms to help set up movies and Smart Boards for professors.

EDUCATION

Housatonic Community College, Bridgeport CT

Majoring in Computer Information Systems

Coursework in Javascript programing, Networking Administration, and Operation Systems.

St. Michael’s College, Colchester VT

2014-Present

2013-2014

Majoring in Computer Information System

Received the Saint Michael's Book Award for outstanding community service.

Coursework in Java programing and spoken word.

Kolbe Cathedral High School, Bridgeport CT 2009-2013

High School Diploma

President of Students Against Destructive Decisions Club for two years.

Member of Book Club.

Graduated with a 3.8 GPA.

Coursework in publishing, journalism, and AP English.

OTHER INTERESTS

National Novel Writing Month

Computer Programing

Reading

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