Ruby White
Arlington, Texas 76006
Email: *********@*****.***
CAREER OBJECTIVE:
To obtain a Customer Service Manager position in an organization where my supervisory skills will be utilized.
SKILLS:
Excellent Time Management Leadership
Proven Organizational Skills Customer Service
Ability to Multi-Task Retail
WORK EXPERIENCE
2007 -
Present Sam’s Club, Dallas, TX
FRONT END SUPERVISOR – Manage 35 cashiers ensuring accuracy for all purchases. Provide training and monitoring of sales floor. Participate in weekly management meetings. Make management calls as needed. Increase sales by 8% by offering renewals and up sale of products and memberships.
2001 -
2006 Costco – Arlington, TX
MEMBERSHIP CLERK/MARKETING –Enroll new members into club memberships. Updated current memberships. Successfully managed time to ensure minimal delay in assisting members. Attended weekly meetings to discuss goals and plans for the store to provide the best customer care in the region. Processed credit card. Warm calls telemarketing. Decreased customer complaints by 14%.
2002 - FedEx Ground – Ft. Worth, TX
2004 PART-TIME LOADER - Provided excellent time management of loading. Monitored and charted load activity to ensure safety of products during transport. Practice safety procedures during handling of packages.
1998-
2000 Mackey Automotive – Arlington, TX
SUPERVISOR- My daily duties required from hiring qualified employees per company
Demands, weekly meetings on the production by managerial standards, perform the duties of
Payroll, verified accounts receivable, monitored employee hours, keep abreast of manufacturing
Assembly lines according to OSHA and the proper use of the MSDS in the work place to insure
A safe work environment.
EDUCATION
Navarro College
Corsicana, Texas
Completed one year of study in criminal justice
Received certificate
McLennan Community College
Waco, Texas
Competed one year, six months in mental health, mental retardation advising