Andrea James, NRCCS
***** ******* ****** **. ******* Texas 77038
acqfl5@r.postjobfree.com 713-***-****
OBJECTIVE
Seeking employment in a Hospital setting or Insurance company as a Medical Billing and Coding Specialist, Claims Analyst/Processor, Collection Specialist that will utilize and challenge my expertise and that offers opportunities for growth.
EDUCATION
2011-2012 Fortis Institute US-Texas-Houston
• Nationally Registered Certified Coding Specialist- Medical Billing and Coding Specialist
7/2004 National Institute of Technology US-Texas-Houston
• Certification-Pharmacy Technician (CPhT)
5/1992 Texas Southern University US-Texas-Houston
SKILLS
EMR, EHR, Insurance Verification, ICD-9, CPT, ICD-10, HCPCS II, CMS 1500, HCFA form, UB04 form, Hospital Billing, Office Management, Medical Terminology and Anatomy, SAP, WinZip, Excel, AWD(automated work detailed), ACH Verification system, Scanner, Fax Machine Microsoft Word, Microsoft Office, HIPPA,CPR, Med iSOFT, Type 50 wpm, Microsoft Word, Microsoft Office, PowerPoint, Facets
EXPERIENCE:
Nova Healthcare 2014-Current
Process Workmen’s Compensation Claims
Make adjustments to claims
Follow Texas Guidelines for Billing
Scrub claims through clearing house
Verify and Collect from carriers
United Healthcare 2013-2014
Claim Analyst/Processor
Process Claims/Verify Authorizations
Review HCFA’s and UB04 forms
Adjust payments
Process Medicare Claims/CBO
Enhance Revenue Services/Solutions
Medical Billing & Coding Specialist Externship
• Called insurance to check claims status, called patients to remind them of their due balances, faxed documentation to insurance and followed up with insurance companies
• Registered in patients into our system, verified patient benefits with insurance companies
• looked up procedure codes, added all daily charges, posted payments into MedFast
2011-2012 Fortis Institute Houston, TX
Assistant Externship Coordinator
• Outbound calls to potential sites
• Create files for new externs
• Send faxes for confirmation of sites and keep track of time sheets for externs on site
• Externship: I was placed in an Clinic offering great patient care, assisting in the front and back office; I was praised for my work and received an outstanding evaluation
2008-2011 Comerica/Sterling Bank
Telephone Banker Houston, Texas
• Assist customer with their accounts, process documentation on accounts, process fast transactions
• Route inbound calls, sales strategies, strong customer service, resolved customer concerns
2005-2007 AIG Valic Client Transaction Specialist Houston, Texas
• Approve loans, hardships and disbursement on client's mutual and annuity
• Wire funds to different carriers, fund accounts
• Quality review others process to retrieve any errors, created case for account adjustments
2004-2004 Walgreens
Pharmacy Technician Houston, Texas
• Fill prescriptions, take refills over the phone, medical terminology
• Create customers profiles, rotate stock on medications, key in scripts
• Manage inventory, inventory reports, shipping and receiving
2003 - 2004 Shell Lubricants -Burnett Staffing Houston Texas
Customer Service
Take inbound/outbound calls, Assist customers with orders,
Research discrepancies on accounts/orders Assist outside field reps. with orders and billing