Manager Customer Service
Resume:
Teria Cunningham
Austin, Texas 78727
*****.************@*****.***
Objective:
To obtain a stable fulltime position utilizing my proven skills as a Customer Service professional.
Education:
1976 Graduate of Central High School, Louisville, KY
Qualifications:
Computer Software Programs: Efficient in Microsoft Word, Excel, MFG Pro, and Yardi
Professional Experience:
Property Leasing Consultant
Madison at Wells Branch
Austin, TX
January 2013 to Present
Property Leasing Consultant
Brown Noltemeyer Company
Louisville, KY
June 2007 to January 2012
Job Purpose:
To interact directly with perspective and current residents to achieve maximum occupancy. I was responsible for conveying the benefits of residing in the community. I was responsible for the leasing process from introduction to the actual occupancy of the resident and maintain communication throughout the tenancy of the resident.
Job Functions:
To provide information with perspective and current residents to achieve maximum occupancy. I was responsible for conveying the benefits of residing in the community. I was responsible for the leasing process from introduction to the actual occupancy of the resident and maintain communication throughout the tenancy of the residents.
Greet visitors and determine if the community meet the client’s qualifications
Effectively explains all lease and community policies to new and current residents.
Accurately and efficiently prepare and assist with all leasing paperwork (i.e. application, lease agreements, addenda, employment, credit checks, and lease move-in packets.)
Collect security deposits, rent and all other funds associated with resident’s move.
Effectively communicates changes in unit’s leased status to maintenance department.
Complete service requests and communicates said request to the maintenance department.
Support the overall marketing efforts, offers input and suggestions in regards to promotions and advertisement etc.
Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, and square footage etc.
Office Manager
Madison Carpet Care
Richmond, KY
March 2004 to June 2007
Duties included creating invoices and monthly billing statements to our customers. I was responsible for making regular bank deposits as well as other financial transitions. I assisted with business marketing, advertising, scheduled appointments with customers, and audited inventory on a monthly basis. Both the actual physical count and justification to the database.
Inventory Control Technician
Sanmina-SCI
Richmond, KY
October 1996- to March 2004
My main duties consisted of researching and executing direct cycle counts in three locations and made necessary correction for Cost Accountant’s approval. I ran regular reports to ensure that all transactions were correct and entered into the system. I completed transfers of staff to various locations. I entered new employee data into the database and edited information as necessary. I performed data entry and completed requires paperwork for employees taking leave, vacation, annual leave, sick leave, etc. I monitored areas of business that might be affected by leave of absences requested by personal. I recorded and verified time sheet data regarding any leave discrepancies.
Professional References:
Deborah Smith, Manager
Andrew Baskin, College Professor
Ellen Reeves, Payroll Specialist
Teria Cunningham
13601 Elm Ridge Lane # 1620
Austin, Texas 78727
*****.**********@*****.***
Date:
Attention: Hiring Manager
To Whom It May Concern;
This letter is submitted as a formal notice of my interest in working with your company.
I am a hard-working, self-motivated individual with a wide range of administrative and business skills and experiences. The majority of my experience was obtained while working as an Inventory Control Technician, Office Manager and Property Leasing Consultant.
I possess superior administrative skills and the ability to excel at a variety of tasks. I take pride in my work and I believe that because of my work ethic, I will become a valuable asset to your company.
Thank you for your time and consideration.
Sincerely,
Teria Cunningham
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