Customer Service Project Manager

Olivia J. Salmonsen

Core Competencies: Customer service, W-2 &1099 tax forms, payroll withholding tax, quarterly payments, IT credit analysis, database management, posting and categorizing accounting transactions, payables processing, collections, reconciliations, budgeting, real estate transactions, tax law and SEC research, and aging accounts receivable analysis

Professional knowledge: transportation, retail, home health care & skilled nursing facilities, food software, public services (libraries), real estate, consulting- business processes, cosmetology, credit provider, and fast food industries

Experience:

Accounting Advice & Services, Accounting Clerk & Project Manager

February 2015 – May 2015, Garfield, AR

Acted as liaison between real estate broker and contractors for property repairs and transactions

Collected referral fees and managed property payables

Researched and presented property improvement opportunities resulting in optimum tax savings

J. B. Hunt Transportation, Marketing Services/Credit, Financial Analyst II

September 2014 - January 2015, Lowell, AR

Managed, repaired structure, and strengthened integrity of Credit’s Access database

Collaborated with vendors gaining comprehensive oversight of the data systems; analyzed data cost

Improved customer credit review form compiling payables, receivables, and IT vendor data

Audited internal control components & activities in multiple information systems

M-Tech. International, C.A.T.2, Accounting Internship

July 2013 – October 2013, Conway, AR

Maintained QuickBooks and initiated ‘Average Days to Pay’ and ‘Aging Accounts Receivable’ reports

Reconciled monthly statements using manual and automated processes

Walmart Home Office, Global Business Processing, Summer Internship

June 2012 – August 2012, Bentonville, AR

Handled vendor's project expenses- reported variances from SOW

Coordinated with international accounting and tax for the global projects reimbursement processes

The Bailey Library, Library Clerk

August 2009 – September 2013, Conway, AR

Ran circulation desk, assisted library patrons, classified returns using Dewey Decimal system

Expedited the digital collection project- updated historical Hendrix photos into the Archon system

Education:

Hendrix College – Conway, AR

Master of Arts in Accounting:

December 2015

Bachelor of Arts in Accounting:

May 2014

Dean’s List Spring Semester 2011-12

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