Phyllis Brown
***** ** ** *** **** B Miami, FL 33147 305-***-**** acqfcy@r.postjobfree.com
OBJECTIVE:
To obtain a challenging position that utilizes my job and training experience and a potential for growth with the company.
SIKLLS OF QUALIFICATIONS:
• 20 years of Customer Service experience
• Exceptional communication skills
• Proficient with Microsoft Office
• Good with Word, Outlook, Excel and WPM 25
EXPERIENCE
3/2003-Current
United Postal Service(UPS)
-Provided excellent customer service to customers.
-Package handler helping load cargo.
-Numerous customer compliments called into corporate.
6/2008-2/2014
Lowes Company,
-Started out part time as a cashier, and was quickly promoted to outside garden.
-Worked over a year in Inside Lawn and Garden
-After showing dedication and passion for learning, was promoted to Pro Services as a Specialist.
-Winner of Credit App contest, taking first place in the market and the region with credit card apps.
-Extensive knowledge in many departments throughout the store, both front end and back end.
-Helped out with many inventories throughout the market.
-Member of Lowe’s Voice Team
-Member of Safety Team
-Outstanding Loss Prevention Employee of the Year recipient
-Customer Service Outstanding Employee of the Year recipient
-Numerous customer compliments called in to corporate.
-Always gives excellent customer service using the IMPACT mod
EDUCATION
05/2012-Current
Cappella University- Study of Degree Bachelors in Business
03/2003-2005
01/1996 Guraduate
Evert University, Study of Degree Business in completed certified 25 credits
Beacon Career Institute Inc. Pharmacy Technician Program/ Diploma
PROFESSIONAL REFERENCES:
Amend Abdulla at UPS Supervisor 786-***-****
QJavier at UPS Supervisor 305-***-****
Skenna Samules Customer Service Rep at Lowes 954-***-****