Engineer Customer Service

Professional Summary

Electronic Engineer seeking a challenging position in Electronic Engineering geared toward (EDI) Intrusion

Prevention. Trained in powered electronics, analog digital and signal processing. I possess the analytical abilities

and technical skills necessary for engineering innovative designs and applications. Solid understanding of electrical

engineering theory, industry-standard circuit design and troubleshooting tools. I’m a detailed orientated professional with

the ability to apply the technical aptitude needed to solve complex problems and projects. Extremely strategic in his approach

to meeting the client needs through execellent customer service and communication skills. Military experience handling Top Secret

data and analyzing topographic and geospatial data.

Education

Bachelor of Science: Electronic Engineering

ECPI University - Charlotte, NC

Which allowed for hands-on experience working in a UNIX environment.

Experience configuring, monitoring, upgrading and maintaining systems hardware, software and related infrastructure.

Work History

Manufacturing Technician, 09/2012 to Current

Corning Inc. – Midland, NC

Set up, assemble, and maintain manufacturing equipment for fiber optic production.

Monitor the manufacture of electrical devices and operations to ensure compliance with safety protocols.

Manufacturing Technician, 12/2009 to 01/2011

Sanmina-SCI – Ft. Mill, SC

Responsible for processing sales and distribution of medical parts for Philips Inc.

Managed engineering changes using SAP systems.

Entered procedural equipment into computer system.

Documented all maintenance and repairs in a timely fashion.

Collected, organized and restocked supplies in all units.

Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Warehouse and Distribution, 02/2009 to 12/2009

Southeastern Container – Kings Mtn., NC

Operated and maintained a mold injection machine.

Redirected shipments in route in response to customer requests.

Maximized sales by shipping on time and accurately.

Trained staff on material handling processes to reduce shipping times.

Forecasted manpower requirements based on daily workload and company targets.

Moved freight, stock and other materials to and from storage and production areas and loading docks.

Received, stored and shipped goods and materials.

Adhered to all requirements and regulations for interstate HAZMAT carriers.

Tagged all inbound merchandise with receiving date.

Stocked, staged and transported goods.

Automobile Assembly, 05/2007 to 02/2009

BMW US Manufacturing Company – Greer, SC

Positions parts and subassemblies by using templates or reading measurements.

Assembles components by examining connections for correct fit; fastening parts and subassemblies

Verifies specifications by measuring completed component.

Resolves assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain

additional resources.

Keeps equipment operational by completing preventive maintenance requirements; following manufacturer's

instructions; troubleshooting malfunctions; calling for repairs.

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Truck Assembly, 04/2005 to 05/2007

Daimler Trucks North America – Mt Holly, NC

Assembled heavy truck equipment to produce medium to heavy trucks for Daimler Trucks.

Installed the equipment with the use of computer aided graphics.

Responsible for planning and allocating manpower to support the daily requirements production areas

Investigated and implement ideas for quality improvement, increased productivity and cost reduction.

Managed documentation of and training on production procedures and work instructions.

Drove daily production activities with effective communication and leadership.

Mechanical Assembler, 06/1998 to 04/2005

Mayflower Vehicle Systems – Kings Mtn., NC

Shift lead of 14 assemblers in the manufacture of heavy duty trucks.

Supervisor of shipping/receiving and service departments where I was responsible for coordinating distribution

to the various Mack Inc. service centers.

Successfully managed production activities so all orders were shipped on time.

Recommended and executed quality improvements for production and product quality.

Directed improvements in safety, product quality, service and cost efficiency.

Met aggressive production and safety goals while minimizing equipment downtime.

Electronic Circuit Board Test, 09/1997 to 06/1998

Micron Custom Manufacturing Services Inc. – Durham, NC

Conduct PCB design and layout.

Testing of the electronics and software

Military (US ARMY)

Previous Security Clearances – Top Secret

Terrain Analyst - US Army Corps of Engineer, Ft. Shafter, HI

Created military terrain data using satellite imagery, elevation data and vector information representing the earth surface. Data was used as input to brief the commanding officers on where they should and shouldn’t go and create visibility studies to accurately determine best possible battlefield routes and lines-of-sight. Acquired, coordinated, interpreted, and analyzed terrain data, to include the effects of weather on terrain related capabilities/limitations of enemy and friendly ground forces.

Designed and developed terrain analysis support graphics would best meet the needs of combat and combat support units.

Supervised the preparation of complex terrain factor overlays and special purpose graphics to be used as decision aids by commanders.

Coordinated graphic and textual analysis and development, and supervised the preparation for limited dissemination.

Identified requirements to support terrain analysis projects.

Analyzed the effects of weather factors affecting terrain mobility/usability for ground forces operation.

Briefed commanders at all levels on analysis results providing recommendations as appropriate.

Developed automated and manual filing and documentation systems for appropriate Military Geographic Information (MGI).

US Army Engineer School, Fort Leonard Wood, MO

Topographic Engineer Instructor

Experience writing training lesson plans, training courses, and operator manuals. Course curriculum included exercises in the generation and processing of GIS and image processing. Specific topics included GIS terrain data models, photogrammetry and processing.

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