Customer Service Pharmacy Technician, Active listener, professional.

Zyndi ZiPunzini

**** * ******** ** 267-***-****

Philadelphia, PA 19121 4322 **********@*****.***

Work Experience

Wells Fargo Center 3601 S. Broad St

Philadelphia, PA

Housekeeper

**/** **/**

• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and

other work areas so that health standards are met.

• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

• Dust and polish furniture and equipment.

• Sort, count, and mark clean linens and store them in linen closets.

Mr.Huong Health Center 3 555 S. 43rd

St Philadelphia, PA

Pharmacy Technician

6/10 7/10

• Receive written prescription or refill requests and verify that information is complete and accurate.

• Answer telephones, responding to questions or requests.

• Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.

• Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed

methods.

• Price and file prescriptions that have been filled.

• Assist customers by answering simple questions, locating items, or referring them to the pharmacist for

medication information.

The Response Center 5800 Comly Rd.

Philadelphia, PA 19143

Interviewer,/Customer Service

03/04 08/08

• Ask questions in accordance with instructions to obtain various specified information, such as person's

name, address, age, religious preference, or state of residency.

• Review data obtained from interview for completeness and accuracy.

• Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in

person.

• Assist individuals in filling out applications or questionnaires.

• Meet with supervisor daily to submit completed assignments and discuss progress.

Wilson & Wilson Temporary Employment Group Inc. 1200 Chestnut St

Philadelphia, PA 19107

Work Flow Technician

07/01 09/01

• Add new material to file records or create new records as necessary.

• Perform general office duties such as typing, operating office machines, and sorting mail.

• Track materials removed from files to ensure that borrowed files are returned.

• Gather materials to be filed from departments or employees.

• Sort or classify information according to guidelines, such as content, purpose, user criteria, or

chronological, alphabetical, or numerical order.

• Answer questions about records or files.

Work Opportunities Incorporated Alden District 5853

Germantown Ave

Clerical Supporter

Philadelphia, PA 19144

12/99 06/00

• Resolve customer complaints or answer customers' questions regarding policies and procedures.

• Discuss job performance problems with employees to identify causes and issues and to work on resolving

problems.

• Recruit, interview, and select employees.

• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

• Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.

• Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of

assets, relocation, parking, maintenance, or security services.

Arbor Career Center/Greater Philadelphia Works 1231 North Broad St Fl

Stock Clerk/Cashier 05/99 10/99

• Receive and count stock items, and record data manually or using computer.

• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.

• Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with

safety regulations.

• Sell materials, equipment, and other items from stock in retail settings.

• Keep records on the use and/or damage of stock or stock handling equipment.

• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

• Provide assistance or direction to other stockroom, warehouse, or storage yard orkers.

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Education

Lincoln Technical Institute 3600 Market Street

Philadelphia, Pa 19104

Certification

11/09 05/10

Pharmacy Technician

3.88 GPA

Center For Literacy/Temple University Philadelphia, PA

High School Diploma 03/03 05/05

General Studies

4.0 GPA

Skills

• Service Orientation • Writing • Reading Comprehension

• Coordination • Critical Thinking • Mathematics

• Active Listening • Social Perceptiveness • Active listening

• Speaking • Judgment and Decision

Making

References

Available Upon Request

Contact this candidate