analytics, Expert with Microsoft Office products, experience with SQL

Myles David Harper

*** *********** ****** ******* **, 30314 720-***-**** *****.********@*****.***

Value Offered To Your Organization

Result oriented mathematics graduate with a diverse history of experience in retail sales, customer service and mathematical related courses. Extremely accountable, goal oriented team player with the drive to succeed in difficult situations.

Core Competencies

Inventory & Materials Management Effective Problem Solving Customer Service

Effective Presentation Ability to use and extend properties of complex numbers systems

Software: Microsoft Word, Excel, PowerPoint, Publisher, Access C++ Java MATLAB SQL

Education

Bachelor's degree in Mathematics Morehouse College May 2015

Experience

Bob Knows Repairs Atlanta, GA Technician Nov. 2014- Present

Repair various phones, laptops and tablets

Apply critical thinking to diagnose problems affecting electronics

Walk customers through the various options they have to repair their device

Answer sales inquiries while performing repairs

Keep log of all the parts in the store during the day

Sunrise Senior Living Atlanta, GA Concierge Sept. 2012- Nov. 2014

Perform clerical tasks including logging records and maintaining the guest log book.

Assist in approximately four company sales per month through building strong client relationships.

Greet approximately forty guests per day as they arrive and depart.

Coordinate and manage requests for special arrangements.

Basic troubleshooting computers, phones, tablets and wireless connection.

Effectively manage the front desk for approximately six to twelve hours a day.

Operate a forty line switchboard daily while responding to sale inquiry and basic customer service information.

Solve problems that the residents and staff would face daily.

Fund for the Public Interest Atlanta, GA Field Manager May 2012- June 2012

Managed a team of ten surveyors whose task included door to door canvassing effectively.

Ensured each team member was well equipped with all resources to perform their job.

Maintained all the field rules and policies daily.

Handled the needs and concerns of every field staff and provided support to the employees under their supervision.

Achieved target goal of raising approximately five thousand dollars weekly.

Organizations

Morehouse College - Vanguard Scholars Program

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