Service Representative Management
Resume:
Tiesha Gray
*** *. ******* **** *** **** Longview, TX 75605
**********@***.***
Skills
Proficient in Word, Excel, and Powerpoint
Excellent Problem solving and Decision Making
Prioritizing Management
Information Organizing
Data Entry and Presenting
Written and Verbal Communication
Flexible with working in teams or independent
CPR certified
Education Vista College- Graduated-Business Management Human Resources
Associate of Applied Science
Vista College- Graduated-Medical Information Specialist
Dean’s List
Perfect Attendance
Kee Business College-Graduated edical Assistant
-
M
President's List
Miami Northwestern High School- Graduated Diploma
Career History
City of Longview telecommunications Operator
Te
April 2012
Answers and dispatches emergency and non emergency calls for the
public, operates varies telecommunications equipment.
Prepares and maintains and submit varies of dispatch records and
documentation.
Management Training Corporation Call Records Clerk
On Feb. 2015
Maintained files, on department records, cards, and forms
April 2015
Proofread forms, records; entered data
Institute for Healthy Living Good Shepard front Desk Receptionist (Extern)
F
May 2013-
Insurance verification, update patient information
June 2013
Scheduled patient appointments, collect patient payments
Convergys customer Service Representative
Cu .
June 2009-
Resolved product or service problems by clarifying the customer’s
complaints by determining the cause of the problem; selecting and April 2010
explain the best solution.
Recorded customer inquiries by studying and documenting inquiry and
response in customer accounts.
U.S. Navy storekeeper
July 1999-
July 2003
Maintained inventory databases for material performed duties associated
with hazardous materials control management
Organized and maintained databases, correspondence files and reports
Managed logistics, financial publications, and handled
sensitive/confidential material only.
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