Program Support Assistant

MELISSA RODRIGUEZ

423-***-**** • **********************@*****.***

Summary:

Logistics Manager experienced in priority requirements, tracking, monitoring parts, migrating delinquencies, coordinating delivery of customer material, inventory, financial obligations and customer support.

Knowledge and experience gained serving 12 years in the United States Air Force and through technical and undergraduate schooling.

Demonstrates ability to adapt to multi-cultural and changing work environments quickly absorbs familiarity of systems, applications and processes to accomplish required job task.

Determined in identifying supply chain issues and implementing solutions which result in improving delivery performance, cost efficiency, customer satisfaction and global reach. Accepts responsibility for outcomes (positive or negative), driven leadership ability, committed to working with others in order to expand knowledge for myself, others and the benefit of the company.

Technical Skills:

Microsoft Word, Excel, PowerPoint, Outlook, Access, Visio, SharePoint, MASS, ESS (Enterprise Supply Solution), WebCats, Stock Control Home Page, DOD EMALL, AFMC Tracker, JPAS, SFMIS, BLSDM, PRDA, Aces/VACR and EMAP

Education:

Business Management, Associate of Science, Community College of the Air Force, Maxwell AFB, AL.

Bachelor of Arts, Organizational Management, Ashford University, Clinton, IA.

Supply Management Activity School, Selfridge AFB, MI.

Professional Experience:

VHA Employee Education System Jefferson, Barracks, MO January 2015 - Present

Program Support Assistant

Independently monitored over 3K actual versus forecasted costs for Veterans Health travelers, reported to Congress.

Single handedly slashed External Report from 5K Conferences to 1K Conferences in 4Months.

Created and implemented new excel Travel Summary Report, saved 4 man hours per day.

Established and maintained conferences for 10 project managers - zero discrepancies.

Performed data entry daily for external conferences, ensured 100% accuracy.

Aided in revamp of share drive external conference folders, reduced man hours by 70%.

Kmart-Sears Holding Corporation, Belleville, IL August 2014 - April 2015

Part Time

Handles purchases made by customers.

Answer customer questions. Handle money.

Perform multiple service desk duties.

Stocking. Inventory. Merchandising.

United States Air Force, Scott Air Force Base, IL April 2012 - May 2014

Supply Management Activity Group Manager

Managed $33.9K GSD (General Support Division) and $55M in MSD (Material Support Division) for 7 host Air Force bases and 16 satellite accounts.

Promptly detected and fixed erroneous requisitions, de-obligated due-outs and returned $50K to base accounts.

Solidified base surveillance report program, prohibited misuse of credit code Y turn in, saved $148K.

Identified 29 DFAS (Defense Finance Accounting System) billing errors, initiated immediate corrective action-prevented $527K loss to GSD obligation.

Executed Fiscal year 2012 and 2013 EOY (End Of Year) Closeout $36.2M obligated-zero audit errors.

United States Air Force, Scott Air Force Base, IL January 2010 - April 2012

Administrative Supervisor

Supervised 1 military member managed mobility readiness documents and scheduled training for 279 Airmen.

Single point of contact for security manager program, monitored over 450 clearances and conducted monthly security clearance reviews which garnered an outstanding rating during annual unit assessment.

Coordinated personnel reports, worked with MPF (Military Personnel Flight) to correct records and improved readiness by 85%.

Audited 276 leave web profiles minor discrepancies fixed, scored excellent on surveillance.

Lead Self Aid and Buddy Care Instructor for 279 Airmen deployment ready six months ahead of departure.

Directed group annual flu shot line for military members and DOD civilians 100% personnel vaccinated.

Group government purchase card holder, provided over $30K in deployment gear-ensured vital War Fighter support.

Executive Assistant to Group Commander and Deputy Group Commander.

United States Air Force, Scott AFB, IL August 2008 - January 2010

Procedures and Analysis

Streamlined reject management program for 635th Supply Chain Management Group, integrated Discoverer Scripts to analyze 107 bases-reduced rejects by 20%.

Suspended M-10 report for contingency locations through Soccer, saved Air Force $600K.

Skillfully designed new based Reverse Post program -automated coordination reduced follow up by 25%.

Directed process to close out 3 contingency locations, redistributed 20K assets to Air Force inventory.

Validated EOY post-post inputs for 22 host accounts and 77 satellite accounts - expeditiously accomplished in 96 hours.

Planned RSP (Readiness Spare Package) transfers enabling global mobility, moved over 9, 906 lines worth $75.8M.

Built section continuity and training book, achieved 100% coverage on key processes section received zero findings on 59 checklist items.

United States Air Force, Scott AFB, IL January 2006 - August 2008

Equipment Management

Supervised 6 Airmen and trained personnel on equipment duties, improved work productivity by 25%.

Assisted with integration of 11 bases with 83 details worth $404M-no loss of supply support.

Validated 2K details for unit type codes, updated 250 errors-ensured correct reporting of deployment items.

Worked 232 variances eliminated mismatches-ensured 99.4% accuracy.

Verified and corrected 102 serialized weapons worth $7M, ensured 100% accountability.

Cleared 74 excess details and reduced to 13-saved $1.8 M.

Corrected 287 out of balances maintained .89% rate-below 635th 3% standard.

United States Air Force, Scott AFB, IL August 2008 - January 2010

Mission Capable Quick Response Team

Utilized Internet to track $2.4M parts-ensured assets were shipped and received within 3 days.

Satisfied 4.5K MICAP (Mission Capable Parts) spares annually for grounded aircraft-raised MC rate 35%.

Shipped and tracked 77 C-130J MICAPS, upheld first C-130J combat deployment, Al Udeid AB-82.9% MC rate.

United States Air Force, Al Udeid AB, Qatar September 2004 - January 2005

Procedures and Analysis

Checked-in and processed 2K receipts, expedited 150 MICAPS, efforts supported Enduring Freedom, Iraqi Freedom and Joint Task Force Horn of Africa.

Rapid Processing of 139 serviceable spares led to 6 airframes completing 9K sorties/38K flying hours.

Checked-in and processed 1K turn-ins, ensured critical spares were quickly positioned into the repair cycle. Reduced repair cycle days from 3.4 days to 1.8 days-48% decrease.

Processed 260 aircraft spares for F-15E, JSTARS and C-130 MRSP reconciliation.

United States Air Force, Scott AFB, IL June 2002 - February 2004

Stock Control

Monitored over 11.5K replenishment requisitions improved status on nearly 1.2K due-ins to AMC (Air Mobility Command) bases by coordinating with Boeing, Lockheed Martin and Defense Logistics Agencies.

Located and directed movement of critical spares valued over $100M reduced kit zero balances 20%.

Assisted with comprehension review of 800 erroneous bench stock supply point requirements.

Orchestrated necessary cancellations and slashed workload by 75%.

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