Technical Support Executive

Jatashankar Tiwari

Mobile: 730-***-****, 097********(whatsup)

E-mail: ****.***********@*****.***

Objective:

I want a challenging career in the IT industry as reporting and handling technical all of field and office and KPO, BPO industry where I can utilize and enhance my knowledge and skills, and play a part in the organization’s growth.

PROFESSIONAL QUALIFICATION:

•2 years Diploma in Hardware & Networking (JCHNP) From JETKING with 88%.

•Diploma in MCSE.

ACADEMIC QUALIFICATION:

•Passed 10th (Science) from U.P.Board in 2007 with 78%

•Passed 12th (P.C.M.) from U.P.Board in 2009 with 64%

•Passed B.Com. from Awadh University 2013 with 54%xperience

WORK EXPERIENCE:

1.Duration : Jan 2011 to May 2012

Company : Financial Information Network & Operation Ltd

Designation : Technical Support Executive and MIS Executive.

2.Duration : June 2012 to Jun 2014

Company : Karvy Datamanagment Services Ltd.

Designation : TDC (Technical District Co-ordinater)

Working project : RSBY, Banking, SECC and NPR-40.

Role : MIS Executive in secc project as TDC.

3. Working as Buisness Development (Export) in DHV Fitting Pvt. Ltd. Since Dec 2014 to

Till Date.

Export Dept. Sending

Work Profile:

•Install and Configure all Microsoft Operating Systems.

•Allocate IP addressing by using DHCP.

•Resolves host names by using DNS.

•Routing & Switching.

•Knowledge of Routing Protocols (RIP, IGRP, OSPF, EIGRP, BGP)

•Installing, Configuring and troubleshooting PC Hardware & Networking Connections.

•Installing & configuring all types of Microsoft based Application software’s.

•Manage and Troubleshoot DNS and DHCP Server.

•Backup and Restore of Active Directory, DNS, DHCP.

•Install and Manage printers And Network Devices.

•Install, configure & troubleshoot all types of mailing software like as MS-outlook etc.

•Mail backup like as outlook express and Microsoft outlook.

•Knowledge of Linux, Ubuntu, centos, Mysql etc.

Hardware Skills:

•Assembling and Troubleshooting Of Computer Devices

•Knowledge of CHIP Level

•Troubleshooting and Managing of Printers,Scanners

•Troubleshooting of Internet

INTERNET KNOWLEDGE: Skills

•Working knowledge Of MS OFFICE (Word, Access, Excel, Power Point, MS Outlook, Mail marge, Vlookup and Hlookup and pivot).

•Knowledge of Photoshop, Flash and Movie Maker

•Knowledge of Internet

Personality Traits

PERSONAL TRAITS:

•Positive attitude

•Enthusiastic and quick learner

•Team player & Making new friends

PERSONAL DETAILS:

Date of birth : 20th June 1992

Father’s Name : Mr. Ram Charitra Tiwari

Permanent Address : Vill.-Shekhuee, Post-Intiyathok

Dist. Gonda (U.P.) 271202

Present Address : Shanghajhka House 2nd Flour Girgoun mumbai

Date:

Place:

JATASHANKAR TIWARI

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