Management Project

Katherine Carter

**** * ****** **. #*** ******************@*****.***

Arlington, VA 22201 978-***-****

Professional Summary

I am an experienced professional who specializes in process improvement and project management. With my

recent experience I have been able to enhance my ability to manage process, people, and schedules. Through these

experiences I have realized my skills are best utilized in a project management role. My skillset accompanied by my

drive to succeed will be a great benefit as a Project Coordinator at ID Inc.

Skills

Self-motivated Task Management Group Facilitation

Highly organized Oral & Written Communication Strong Interpersonal Skills

Process Improvement Project Management Portfolio Management

Professional Experience

Pragmatics, Inc. Reston, VA, Sept. 2013 – June 2015

Proposal Coordinator

Working as the main point of contact between 6 major departments to facilitate on-time delivery, compliance

and execution of proposals valued at greater than $55M.

Directly managed $7.5 million dollars’ worth of task orders, including work for USPTO and US Air Force. These

wins generated 35 full time positions.

Improved file management system using SharePoint to increase the ability to more effectively manage

proposal documents. The result of the improved process was an increase in productivity and knowledge

management.

Obtained approval from Pragmatic’s executives to create and develop a file management system using

SharePoint that houses previously created proposal materials, lessons learned and best practices. This

increased productivity for our proposal writers by making it easier for them to locate reference materials.

Supervised schedules, personnel resources, final text and graphics for the delivery of proposal responses.

Coordinate and regulate inputs and evaluation of rapid response proposals.

Facilitating bid reviews and status meetings.

Assisted with securing a 100% win rate for all FY14 re-competes.

Constant Contact, Waltham, MA, Sept. 2012 – June 2013

Customer Marketing Consultant

Assisted clients with developing e-mail marketing campaigns, including developing branding strategies.

Responsible for all technical support in all client accounts.

Assisted clients with managing contact lists, including managing bounced e-mail addresses as well as

unsubscribes.

Continuously ranked in top 5% of department overall and ranked in the top 2% for customer satisfaction.

Responsible for developing data tags for determining industry fields for clients.

Trained in various aspects of e-mail marketing to ensure successful e-mail campaigns.

Assisted with training peer associates as well as newly hired associates.

Grand Circle Travel, Boston, MA, Jan. 2010 – Oct. 2011

Finance-Customer Coordinator and Inventory Analyst

• Managed a $4 million portfolio of corporate products.

• Analyzed sales and booking trends to developed recommendations with revenue and brand management

teams, to set team strategy to drive weekly and monthly goals.

• Planned and initiated $100,000 - $500,000 in consolidation actions to achieve weekly revenue goals.

• Executive Product Evaluation Team Member on-site for Eastern Europe (2011).

Education & Training

Bachelor of Arts in Political Science, University of Rhode Island, Kingston, RI, 2009

Dean’s List

University of Richmond in Florence, Florence, Italy

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