Customer Service Project
Resume:
*****.****@******.***
Bilal N Hamm
Atlanta, GA
WORK EXPERIENCE
SUPERVISOR – ATLANTA, GA
Whole Foods Market – Nov ‘08 - Present
Responsible for estimating work to be done, identify areas for
expansion in the market, critical path activities, and the resources
Vast experience of
needed for each project. Planning and executing events from idea
coordinating and
inception to completion.
managing all project
• Facilitate regular team meetings and tasks for 70 people
activity while providing
• Execute 16 project events a year
clear guidance and
• Preserves the integrity of sensitive and private information
leadership. I am a
• Supervise time and budgetary constraints to fit projects
proactive assistant who
• Complete tasks and organizes
has a broad impact and
• Develop and motivate team members
strong drive; confident
• Coordinate and manage project reporting, project reviews and
communicator with strong
project steering meetings
interpersonal and
• Responsible for maintaining and updating, with care, sensitive
analytical skills. I identify
inter-office information
the issues of the processes,
assess and implement
MARKETING ASSOCIATE – MONTCLAIR, NJ
proven methods. I work to
CC Sullivan Strategic Communications – Nov ’08 - Jun ‘10
fulfill all duties outlined for
• Organized and executed all advertising and direct marketing
the success of the office.
promotional activities
• Managed the pitch process through researching prospect
companies, writing pitch briefs, and ensuring presentation
deliverables and all associated materials are completed
KEY SKILLS and WORK
• Maintained an efficient office environment through providing
PERSONALITY TRAITS
Excellent Time
administrative, secretarial and clerical support
Management
Communication Specialist ASSISTANCE FESTIVAL COORDINATOR – PARAMUS, NJ
Resourceful Bergen Museum – Summer ‘07
Self-motivated • Promoted and coordinated an annual art festival hosted by the
Skillful Planner museum which included an art exhibition, food venders and
Proficient Manager musicians
Outstanding Negotiator • Assisted in the procurement of equipment, contracts and
Exemplifies Leadership confirmation of licensure and insurance as required
Conflict Resolver • Perform clerical and other related duties as needed
Strategic Thinker
Analytical Mind
Customer Service
Instructor
Epitomizes Integrity
EDUCATION
MARKETING, BS – 2007
Johnson & Wales University – Providence, RI
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