Customer Service Quality Control

MARIA G. ZAMORA

San Antonio, Texas ***** • *********.**@*****.*** • (210) 589- 2862

Bioanalyst

SAMPLES ANALYSIS ~ DIAGNOSITICS ~ ORGANIZATION

Top performing Bioanalyst with strong proficiency in Analysis of Biomedical Samples who maintains a proven track record of meticulous attention to detail when dealing with sensitive information and materials.

A true team player with an analytical, goal oriented personality and work ethic; comfortable taking the lead on a project or supporting others in pursuit of the team’s goal to diagnose and treat disease and illness.

Known for dedication to accuracy as it is consistently proven through seamless collection and proper handling of samples.

Quest to continually improve, comprehensive education in bioanalysis, bilingual language skills and loyalty have helped create a powerhouse of creative problem-solving skills, extensive knowledge to draw upon, and authoritative approach towards diagnosis and prognosis.

Committed to upholding bioethical standards and codes of conduct.

PROFESSIONAL EXPERIENCE

2011 to 2013: Policlinica, San Antonio, CA – Bioanalyst

Operated as a Bioanalyst responsible for collection and analysis of biological samples to assist in the accurate and objective diagnosis of disease and illness and contribute to a prognosis and treatment plan.

Prepared reagents and obtained and processed hematological, urologic, serology, parasitological, hormonal, and other specialized biological samples.

Comfortable with patient interactions and outstanding customer service skills.

Maintained detailed recordkeeping and systematic note taking procedures.

Promoted and maintained cleanliness and sanitation in a safe and sterilized lab area. Followed protocol for biomedical waste and disposal.

Managed industry-specific and specialized lab networks and software such as the intra-laboratory information system (LIS).

Upheld a work culture of rigorous quality control and tireless dedication to precision and perfection.

Professional development through seminars and conferences.

EDUCATION, CERTIFICATION, & AFFILIATIONS

Bachelor of Science, Bioanalysis

University of Zulia (Venezuela)

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