Information System Engineer Billing and Networks Telecoms

Philippe Yao KOFFI

** *****, *******, *******, * child

Address : ** ** *** ******* **

E-mail: acqelq@r.postjobfree.com / acqelq@r.postjobfree.com

Phone Mob: (002**-**-**-**-** /

Software Engineer BILLING : in Charge of the MEDIATION,

INTERCONNECT, ROAMING and REVENUE ASSURANCE.

Since July 2013 (Orange-ci : mobile phone company)

administration and maintenance of :

MEDIATION (PLATINE V3.3 : Application mediation and

-

Manages CDR):

Training in Lyon (FRANCE) for administration and maintenance :

V3.3/V5.1

Analyze and process anomalies

Participate in the implementation (PATH, Network Address,

Operators)

Sent the reports

INTERCONNECT V8 SP01 CGS International (Application

-

Professional

processing CDRs and BILLING)

Experiences

Maintain CDR rate INTERCONEXION rejected within 1%

Analyze and process anomalies

Participate in the implementation (PATH, Network Address,

Operators)

Sent the reports

- REVENUE ASSURANCE (Control and Reporting)

Sent the reports: Control and Reporting

- ROAMING

- Maintain CDR rate ROAMING rejected within 1%

- Sent the reports suspicious ROAMERS

- Monitoring performance of the business roadmap ROAMING

- Sent the activity and Indicators Report

- Send to MACH and treat TAP files as documents: AA13 and

AA14

- Do TADIG tests and Perform the tasks for NRTRDE TADIG

- Participate in the implementation of automation monitoring

HUR files / Analyze and process anomalies

- Treat mistakes INTERCO flows and ROAMING

- Ensure QOS on ROAMING billing and Interco (timeliness)

- Produce documentation for different tasks

- Establish a quality assurance RA

Software Engineer Responsible for Applications (CRM / IN-

BILLING (CONCIERGE ABILLITY 4.0 TECNOTREE)/ VAS

Professional (SMSC) / ERP)

Experiences Dec. 2010-Jun.2013 (GreenN-ci : mobile phone company)

administration and maintenance of convergent platform

IN-BILLING:

- CRM Application CONCIERGE ABILLITY 4.0 TECNOTREE

- Application JANUS 1.0 TECNOTREE (subscriber billing)

administration and maintenance of the VAS platform:

- SMSC HUAWEI V300 R.002

administration and maintenance of the ERP platform

- Application SAGE X3 V5 PAYROLL

- Application SAARI 13

Manages CDR / Implements services with Application ABILLITY

4.0 TECNOTREE and JANUS 1.0.

-Correct execution of batch jobs related applications.

-mediation

-Technical relationship with the supplier of SIM cards.

-Creation and deactivation of SIM cards and MSISDN Number.

-Manages and processes at Level 2, complaints and customer

problems.

Engineer in charge of the SUPERVISION and Computer

NETWORK SECURITY

April 2010-Nov.2010 (GreenN-ci: mobile phone company)

Coordination to resolve incidents and problems

Achievement: Supervision of Information Systems:

Supervision and security networks, servers and system LINUX

ORACLE Applications, peripherals, workstations and backup.

Computer Support

April 2008-March 2010 (GreenN-ci: mobile phone company)

Deployment and Maintenance Windows XP2, Windows Vista,

Windows 7. Computer Supports. Managing Technological Park.

Security Antivirus. Complaint Management Level 1.

Computer Support

April 2006-July 2006 (Orange-ci: mobile phone company)

achievement: Migration Windows Server 2000 to Windows Server

2003 workstations and email account. Computer Supports.

Computer Support Training

Sept 2004-Dec. 2004 (BCEAO-ci: Central Bank company)

Professional

Administration Intranet and Internet / Server Windows NT Workstation

Experiences

/ Technical Videoconferencing / Visio transmissions and V-SAT.

Computer Supports.

2010: Engineering in Networks Computer and Telecoms / at

CEFIVE (ABIDJAN)

2004: BTS in Computer Science / at LOKO ISFOP (ABIDJAN)

Formations

2001: High School Diploma in Science D / at COLLEGE AIME

CESAIRE (ABIDJAN)

SQL / ORACLE / LINUX / UNIX/ VOIP / IP / V-SAT / IVR /

VPN / Firewall/

Mobile networks 2G / 3G / 4G / GSM convergence

Technical

Word, Excel, PowerPoint, Visio, Project, Publisher, Oppenoffice) /

Skills

Administration WIN SERV 2003 / WIN SERV 2008.

Sales / Market Analysis

Project Management:

Cost / Time / Quality

Management

skills Teamwork / Coaching

Acting

Holding a B driver's license

REFERENCE:

Central Bank Of West African States

Orange-ci: mobile phone company

GreenN-ci: mobile phone company

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