Customer Service Sales
Resume:
KATHLEEN STREULY
KAUKAUNA, WI, 54130, UNITED STATES
*********@*****.***
PROFESSIONAL EXPERIENCE
SOUND DIMENTIONS DISC JOCKEYS
Lighting/Sound DJ April 2015 –Current
Knowledgeable about equipment, know the wiring and hook ups for the sound, lighting, as well as the main power, be able to keep track of and organize all the music we have in our system
Properly handle equipment, load and unload the trailer, protect equipment throughout event, set up and tear down equipment (subs, evs, lights and towers, etc)
Keep track of events at different locations, be knowledgeable about set up in different locations and event site, what equipment is used or not used at certain locations as well as where the separate power sources are located
Preforming and completing certain tasks during wedding reception and entertaining guests while keeping bridal family happy, timing and locating bride and groom for certain dances or “traditions” (garter and bouquet toss, etc)
GENTLEMAN JACK’S
Bartender & Cook August 2014 –April 2015
Knowledgeable on drinks, beers, and menu items, taking food & drink orders, customer service, watching to make sure customers aren’t too intox, cut someone off if need be, etc.
Fill all condiments, stock up food stations/stock alcohol and liquor for next shift, dishes, etc. Keep back bar stocked and clean, help set up and close down bar, etc.
Closing capabilities, managing money, maintaining and securing doors and safe, shut down & clean kitchen & all appliances
Serve proper and healthy temps of food and ensuring food safety standards and also guest requirements
Work/run, break down, clean, close, and properly stock: Fry, Grill, Appetizers, and run dishes.
Open and close bar and cash registers, handle customers tabs/money, helping keep track of what needs to be ordered or what we have in stock, etc.
MILWAUKEE BURGER CO APPLETON, WI
Server April 2014-September 2014
Knowledgeable on drinks and beers available, explain how menu items are prepared, describe cooking methods, write food orders, memorize orders & enter orders/special requests into computers/transmittal to kitchen, assure customer satisfaction, customer service
Fill salt, pepper, ketchups, sugar, cream, and other condiments, roll silverware, set up food stations/set up dining areas to prepare next shift/large parties, stock service areas with supplies
Prepare and serve beverages: coffee, tea, and soft drinks and perform food preparation duties: preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
Maintain clean environment: sweeping, mopping, vacuuming, sanitizing server station/dining room/kitchen, clean tables & counters, assist host with answering phones, taking reservations/preparing/packaging to-go orders as well as greeting and seating
TEXAS ROADHOUSE APPLETON, WI
Server & Line Cook January 2014-June 2014
Prepare and serve beverages: coffee, tea, and soft drinks and perform food preparation duties: preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
Maintain clean environment: sweeping, mopping, vacuuming, sanitizing server station/dining room/kitchen, clean tables & counters, assist host with answering phones, taking reservations/preparing/packaging to-go orders as well as greeting and seating
Explain how menu items are prepared, describe cooking methods, write food orders, memorize orders & enter orders/special requests into computers/transmittal to kitchen, assure customer satisfaction, customer service
THE OLIVE GARDEN OSHKOSH, WI
Line Cook August 2013-January 2014
Set up and open the line. Stock, prep, and fill sauces, soups, pasta, etc.
Work/run, break down, clean, close, and properly stock: Sauté, Assemble, Pasta, Fry/Grill, Appetizers, and run the window.
Serve proper and healthy temps of food and ensuring food safety standards and also guest requirements
Clean, sanitize, and properly care for kitchen, appliances, and food to ensure guest happiness and protocol for health and safety standards
CLUB GARIBALDI MILWAUKEE, WI
Bartender December2008-December2009
Serving and preparing drinks and some food items to customers, watching to make sure customers aren’t too intox, cut someone off if need be, etc.
Open and close bar and cash registers, handle customers tabs/money, helping keep track of what needs to be ordered or what we have in stock, etc.
Keep back bar stocked and clean in appliance with standards, help set up and close down bar, etc.
ADVANCING WISCONSIN JANESVILLE/MADISON, WI
Canvasser/Training Coordinator August 2008 - November 2008
Door-To-Door surveying, recording/logging survey data, promoted after only 1 month, calling registered voters prior to elections, training new canvassers, hiring and promoting for "Get out the Vote”
THE CHARLTON GROUP WHITEWATER, WI
Product Specialist August 2007 - August 2008
Technical troubleshooting/support as well as technician scheduling
Inbound & outbound sales, billing assistance, payments, collections, and retention
“Business to Business” sales and account updates
Maintain knowledge of all current promotions and products available to customers in a variety of locations
GYMBOREE JANESVILLE, WI
Sales Associate March 2007 - October 2007
Describe merchandise and care of merchandise to customers as well as recommend, select, and help locate products based on needs and desires
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices as well as being aware of security risks/thefts and report according to policies and procedure to help with loss prevention
Open and close cash registers, counting money, separating coupons, vouchers, balancing cash drawers, and making deposits as well as inventory stock and requisition new stock.
CRACKER BARREL JANESVILLE, WI
Server/Waitress October 2005 - July 2006
Explain how menu items are prepared, describe cooking methods, write food orders, memorize orders & enter orders/special requests into computers/transmittal to kitchen, assure customer satisfaction, customer service
Take and record temperatures of food and food storage areas, fill salt, pepper, sugar, cream, and condiment, roll silverware, set up food stations/set up dining areas to prepare next shift/large parties, stock service areas with supplies
Prepare and serve beverages: coffee, tea, and soft drinks and perform food preparation duties: preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
Maintain clean environment: sweeping, mopping, vacuuming, sanitizing server station/dining room/kitchen, clean tables & counters, assist host with answering phones, taking reservations/preparing/packaging To-Go orders as well as greeting and seating
STEAK N SHAKE JANESVILLE, WI
Server/Waitress September 2004 - November 2005
Explain how menu items are prepared, describe cooking methods, write food orders, memorize orders & enter orders/special requests into computers/transmittal to kitchen, assure customer satisfaction, customer service
Take and record temperatures of food and food storage areas, fill salt, pepper, sugar, cream, and condiment, roll silverware, set up food stations/set up dining areas to prepare next shift/large parties, stock service areas with supplies
Prepare and serve beverages: coffee, tea, and soft drinks and perform food preparation duties: preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee, making shakes
Maintain clean environment: sweeping, mopping, vacuuming, sanitizing server station/dining room/kitchen, clean tables & counters, assist host with answering phones, taking reservations/preparing/packaging To-Go orders as well as greeting and seating
EDUCATION
JOSEPH A CRAIG HIGH SCHOOL JANESVILLE, WI
High School Diploma, Jun 2006
Active 4 Years in Drama Guild and 2 Years Thespians, 4 Years Marching Band, Show choir, Debate Club, Gay/Straight Alliance Club Member, French Club, Etc.
UW-WHITEWATER WHITEWATER, WI
Completed coursework towards Theater, Jun 2007-May 2008
Theater Performance Major with Active Role in Fall Children's Show Tour, Journalism Minor, On Homecoming Board For Dorm, Marching Band & All Female Choir, Etc.
ADDITIONAL SKILLS
Bartending Licenses for Both Appleton and Little Chute
Wisconsin Seller/Server Certification Complies With Wisconsin Statutes 125.04, 125.17, and 134.66
Introduction To Wine Certification Completion of Learn2Serve through 360training
My Experiences In Music And Theater Has Greatly Improved As Well As Expanded My Communication And Team Working Skills.
In The Last 5 Years, I Am Proud To Say That I Have Become A Military Wife. This Has Given/Taught Me A Great Deal Of Independence And Confidence. I Worked With Our Ships Family Readiness Group And Did A Lot Of Volunteer Work With Our Bases, Families, Ship, And Even The Community. Independence, Confidence, And The Ability To Lead Are Skills That Will Prove Greatly Successful At Any Job
CONTACTS & REFERENCES
Tag Grotelueschen (Boss at Club Garibaldi and Uncle) Milwaukee, WI 414-***-****
Robert Mitchell (Co-worker and Friend) Whitewater, WI 414-***-****
Jonnalynn Bier (Co-worker and Classmate) Janesville, WI 608-***-****
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